Mollo Reviews (1)
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Description: Clothing - Retail
Address: 43150 Broadlands Center Plaza 152-149, Broadlands, Virginia, United States, 20148
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Review: We met with representatives from Mollo LLC and had originally requested shirts with our company logo over the left breast on the front and our contact information on the back which included our company name, address, and phone number. Initially, we had wanted to add our staff names to the back but after a consultation with [redacted] Mollo himself, he advised us that it would be to expensive and not within the means of our budget to personalize the shirts but he could do the front emblem and our contact information on the back for 12.61 a shirt which we had agreed to. We had even used an online tshirt image generator to supply [redacted] with a roundabout idea of what we would like and he said that he could get it done for us without hesitation. Upon receiving the shirts, our staff was dumbfounded by the fact that our shirts were completely empty except for the 3 inch emblem on the front of the shirt in 12 pt. font rendering it so small that you can not read the logo from farther than two feet away. We contacted [redacted] on October 25 and did not receive a reply. On November fourth we reached out again, this time acknowledging that we would be contacting the Revdex.com, which resulted in us receiving a same day response. On November 5, we proposed an action plan of either a refund or a correction on the back of the shirt. We have yet to receive a response to said email.Desired Settlement: We would either like a refund to which we would happily send back all of the products or to have Mollo Global correct the shirts without charge. We have not used a single piece of merchandise and we will gladly return them all.