Molly Malone's Pub & Restarurant

My name is [redacted] , I am the day [redacted] at *** [redacted] I am contacting you in reference to the complaint involving [redacted] on July [redacted] This matter was discussed with the night [redacted] and also the bartender in question Management at [redacted] agree to refund the $difference referred to in [redacted] ***s complaint , we disagree with the request to refund the total bill for the following reasons The problem occurred at the bar before [redacted] and her party were seated for dinner The [redacted] party had no complaint in regards to the dinner or the service to the table The night [redacted] informed me that he was willing to correct the initial complaint that night but that he had asked [redacted] to please stop yelling twice , this did not happen At this point it had become extremely disruptive to other customers and the yelling continued , because of the continued yelling he felt he had no options , and to avoid further escalation in the best interest of so manny other customers he told [redacted] he could no longer continue trying to remedy the problem He did observe the [redacted] party Having dinner and dancing for quiet a while after the initial problem , he instructed the food server to offer the [redacted] party a complimentary after dinner drink which they declined We are more than willing to refund the $,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] to whom it may concern, after speaking with the [redacted] , [redacted] , who knew nothing about this occurance, she handled the situation like a professional and to my satisfaction I only wish the night [redacted] would have been more forthright, honest in his response to the Revdex.com and handling the situation in a more professional manner which would have alleviated a need for this situation getting to the point it did

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
to whom it may concern,
after speaking with the *** ***, *** ***, who knew nothing about this occurance, she handled the situation like a professional and to my satisfaction. I only wish the night *** would have been more forthright, honest in his response to the Revdex.com and handling the situation in a more professional manner which would have alleviated a need for this situation getting to the point it did

Revdex.com:
At this time, I have not been contacted by Molly Malone's Pub & Restarurant regarding complaint ID ***
Sincerely,
*** ***

My name is *** *** , I am the day *** at ***
*** I am contacting you in reference to the complaint involving *** *** on July *** This matter was discussed with the night *** and also the bartender in question Management at *** *** agree to refund the $difference referred to in *** ***s complaint , we disagree with the request to refund the total bill for the following reasons The problem occurred at the bar before *** *** and her party were seated for dinner The *** party had no complaint in regards to the dinner or the service to the table The night *** informed me that he was willing to correct the initial complaint that night but that he had asked *** *** to please stop yelling twice , this did not happen At this point it had become extremely disruptive to other customers and the yelling continued , because of the continued yelling he felt he had no options , and to avoid further escalation in the best interest of so manny other customers he told *** he could no longer continue trying to remedy the problem He did observe the *** party Having dinner and dancing for quiet a while after the initial problem , he instructed the food server to offer the *** party a complimentary after dinner drink which they declined We are more than willing to refund the $,