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Mommies & Daddies Preschool

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Mommies & Daddies Preschool Reviews (1)

Hi , I want to complain against mommies and daddie preschool.my daughter attended their pre- School Jan-Feb 2013 total 4 days in 2 weeks. I paid them $12.00 per day for 4 days plus 30.00 kids supplies fees according to agreement.I was not dropping my baby there for 5 days bcoz it was depending on my schedule and I informed them on very 1st day about this and they were agreed on this agreement . The rate was fixed at $60 per week for 5 days or $12 per day. I gave them verbal and written notice after 1st week because they started demanding money for the weeks and days when I was not dropping my daughter there. I had never made any type of commitment with them about dropping my daughter everyday there. Everything was settled at that time. then I started dropping my daughter at diff preschool. Now after 11 months the owner there started sending us falsified bills for $700.00. My daughter only attended preschool for 4 days and the owner ([redacted]) is harassing us with fake bills and statements. She wants us to pay for entire year for preschool. we are very upset about this . If u need additional information please call me or email me during daytime and I will send you the proofs and additional information you need to solve this case.Product_Or_Service: preschoolDesired SettlementI know I do not owe them $700 . I don't understand how they can make $700 Bill for 4 days based on $12 per day. This is a total fraud . We never heard anything from them for 11 Months. I never made any type of agreement with them . Rate was based on daily basis ($60.00 for 5 days). Now after 11 months they are threatening us about taking us to court if we will not pay this fake Bill. Please help us in solving this case. Business Response Please see Fax sent to [redacted] with attached documents regarding the case between Mommies & Daddies preschool and [redacted]. This case is in collections and [redacted] is very upset with the charges. Please read [redacted] responses very carefully, as they do not follow the claims she is stating. [redacted] came to our preschool to enroll her daughter, [redacted]. [redacted] attended our preschool from 1/28-2/8 2013. When [redacted] first dropped [redacted] off, her total balance due was $60.00 for her first week plus her annual $30.00 supply fee, for a total of $90.00. Please note we only received a $52.00 payment on 1/29/13 and was told she would pay the rest the following week. [redacted] also states numerous times in her letters that the agreed charges were $60.00 a week or $12.00 a day, but a payment of $52.00 doesn't add up to either, so she was late the first week [redacted] had attended. After [redacted] came for another week (mom dropped off, dad picked up) we never received her outstanding balance of $38.00 as well as $60.00 for the week of 2/4- 2/8 (please see attached attendance sheet showing [redacted] clocked in to our classroom). [redacted] tried to drop [redacted] off the following week and [redacted] informed [redacted] that she would not be able to drop off until her balance was paid in full. This really upset [redacted] because she was running late for work and she began a verbal altercation with the owner in front of the children and employees. [redacted] asked [redacted] to leave the building. The following day we tried to contact [redacted] to let her know she still had an outstanding balance due. [redacted] did not answer, but did call the directors personal cell phone after hours to harass her about her outstanding balance. Since that night we have not had any contact with [redacted]. After careful review and consideration I will be adjusting her account and taking away a charge of $410.00 (to cover her late fees) I want to resolve this issue so everyone involved is satisfied. [redacted] has had several different stories on this matter and our records indicate something different. [redacted] states in her letters she as paid over $290.00 in childcare at Mommies & Daddies Preschool. If [redacted] can provide us with the receipts showing she has paid this total, I would be more than happy to drop her balance and adjust her account accordingly. All [redacted] will be responsible for is $258.00. This will take care of the $8.00 she was short when she made a payment on 1-29-13 for the week of 1/28-2/1, as well as the $60.00 she did not pay when her child attended 2/4-2/8 plus her 2 week notice we never received. She also owed a $30.00 annual supply fee that was due upon enrollment. Please note our records indicate we have only ever received one payment from [redacted] in the amount of $52.00. I hope this can bring some recollection and peace to this matter. If you have any questions or concerns please do not hesitate to ask. Sincerely, The Owner of Mommies & Daddies PreschoolFinal Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)As I explained and cleared earlier in all my responses that I do not owe anything to miss [redacted]. I have already paid her for 4 days my daughter has attended her school based on $ 12 per day for keeping her part time in her preschool. The rate was fixed on daily basis not weekly basis. Since February 2013 my baby is attending different school and I am paying them on daily basis. Again if she can prove that I have signed any type of contract or the agreement was for 5 days a week I will pay her the amount she is demanding. sincerely,[redacted]. Final Business Response I am sadden that [redacted] did not accept our response, but as indicated in my previous response I would be more than happy to adjust [redacted] account accordingly if she can provide proof of receipts for the amounts she stated she has paid to Mommies & Daddies Preschool. Our records indicate we have received one payment from [redacted] in the amount of $52.00 on January 29, 2013. [redacted]'s child did attend our preschool for two weeks for a total of $120.00 plus our annual $30.00 supply fee due upon enrollment. Now [redacted] states she did in fact give us a two week notice for her child, but we never received one. In order to make my consumer happy, I will deduct the amount of $120.00 to cover the two week notice that [redacted] states she gave us. After careful consideration and review, I will only hold [redacted] responsible for the amount that her daughter was physically in our center. I will charge [redacted] $20.00 for two weeks in late fees, because her account was late from the time she dropped her child off to the time she left the preschool. [redacted] will be charged $120.00 plus her supply fee of $30.00 which is a total of $170.00. [redacted] has paid $52.00, which leaves her an outstanding balance of $118.00. If you have any further questions or concerns, I would be more than happy to answer them. Sincerely, [redacted]

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Description: Child Care Centers

Address: 1200 El Rancho Dr, Sparks, Nevada, United States, 89431-4177

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