Mommy & Me Childrens New & Resale Reviews (1)
Mommy & Me Childrens New & Resale Rating
Description: CLOTHES-CONSIGNMENT & RESALE
Address: 632 Charles St. Suite C, Staunton, Virginia, United States, 24401
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Review: Several months ago,I took a pair of boots to this consignment shop for resale, where the person receiving them and another person commented on their quality. They were suede almost-to-the-knee high heeled books worn twice, and which I had purchased for $90 from [redacted], a top store here. I also left a nice picture frame at the shop which I was told sold for $4.00. Yesterday, I returned to the shop where I was handed a check for $5.80. When questioned about what she had charged for the boots, a clear response was not given. She said perhaps someone had posted an incorrect price on them. I am outraged. I feel someone in that shop simply took the boots - whom, I do not know. However, it would be difficult to carry off a large pair of black boots with no one aware of it! I feel that I was taken advantage of to the 100% degree by dishonest shop keepers or clerks. Someone came out way ahead on this deal!!!Desired Settlement: I would like an explanation - a TRUE explanation of how a pair of expensive boots disappeared! I should have received a minimum of $40 for these boots, and should receive this.
Business
Response:
This is to a response for a consignor complaint. [redacted] received a copy of the agreement signed and filled out her information. We are a consignment shop not a retail store. The boots she brought in had a few marks on them which was noted on her account. [redacted] is not a high end store. I received her message prior to this letter from the Revdex.com, called and left a message with her agreeing to give her a fair price on the boots. Our agreement is for 40% to consignor 60% to the store this being said I would have had to put a price of $90 on the boots which were worn and what she paid for them supposedly, no tags accompanied these boots. Yes they were sold for $5.99 and the picture frame for $4.99 (95% of our picture frames are sold at this based rate.) The boots were entered by the other lady who helps me and I agree was not priced correctly because she did not look them up online, but in here defense the consignor should of attached a note to these that she wanted a certain price for them and we do not look up every item that comes into the store, we go by base rates!' I am extremely upset that she has implied that something underhanded has gone on with her boots and that my store is dishonest, that is a slanderous comment and do not take kindly to being issued such a remark. I have all the information for her account and if need be I will follow up about such remarks that she has clearly stated. You will also see the two receipts of when these items were sold along with the corresponding account activity. I use a Consignpro software that keeps accountability for everything in this store. I agree to pay Miss [redacted] $18 plus the $2 she has already been paid to correct this. I have not had a response to my voice message that I left for her concerning coming to a fair price on the boots. Revdex.com may come anytime to see our base rated items. Sincerelv; Tammy Jo Leverock
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]