Moms Kitchen

We are very sorry we had a misunderstanding with your gift certificate on 4/1/2015.  Some of our discount deals require a minimum purchase and I got the deal mixed up with another.  I should have honored your certificate and I am very sorry for the inconvenience I may have caused.  We...

would be more than happy to honor the gift certificate and refund you for your purchase night.  I would also like to make you a better piece of Lasagna that'd I'm sure you love.

Review: I had 1 soda, 1 coffee and 1 small piece of cold lasagna for $18.00 and Moms wouldn't honor a $30.00 gift certificate that my neighbor gave me. The manager explained that I had to spend at least $30.00. Its doesn't say anything about spending $30.00 minimum on the gift certificate.Desired Settlement: Refund gift certificate.

Business

Response:

We are very sorry we had a misunderstanding with your gift certificate on 4/1/2015. Some of our discount deals require a minimum purchase and I got the deal mixed up with another. I should have honored your certificate and I am very sorry for the inconvenience I may have caused. We would be more than happy to honor the gift certificate and refund you for your purchase night. I would also like to make you a better piece of Lasagna that'd I'm sure you love.