Mona's Monograms & Screen Printing

The quality of work from this company is very good but the customer service is non existent I waited weeks to hear back from them after sending several emails and leaving several phone messages They don't answer their phoneIt goes to voice mail and no one responds to anything Very poor customer serviceI was started to believe that they were out of business They responded two weeks after I finally decided to dispute the charge on my credit card Absolutely FRUSTRATING!

Complaint Information:
We are not a Connecticut based business, and have not been in yearsWe are looking into this matter and will rectify immediately