My first interaction with Blue Horizons (BH) was with Marty O***, the VP and sales manAfter he came by and we talked, he gave me some reading material and the next day sent me an estimate that included the various options we discussed
I phoned the office with my selections and asked that Marty come to my house to help me select pavers, paver style, tiles and Diamond Brite finishes as I am partially color blind not am not good at imaging what the finished project would look like
Marty brought samples in his truck and help me select a tile that had colors of both the pavers and pool finish His patience was much appreciated And the finished job is stunning and I smile every time I see it
BH has experts for each part of the project Anthony and Kevin came to do the demolition They spent a lot of time prepping intakes and returns before they started with the jack hammers
Mike was next to install the tile It was a pleasure to watch this craftsman at work It was perfect
Next Rogerio came to install the bull nose pavers and the deck drain Pavers were done with precision and far exceeded my expectations With the deck drain we ran into a problem with pool pump plumbing in the way Rogerio did an outstanding job of cutting the drain and angling it so it was able to drain through Then he and two assistants finished the deck
After the Diamond Bright was installed, Kevin #came to do final cleaning sand off the pavers, taking the tape off the deck drain and adding pool chemicals on a Friday, and then he was back again on Monday, Wednesday and Friday of the next week tweaking the chemicals He would phone me at 7:am (give or take two minutes) each of those days to give me a one or two hour window for his visit to me And he was always on time
BH does not use contractors The men who worked on my pool and deck were very nice and a pleasure to have around
My first interaction with Blue Horizons (BH) was with Marty O***, the VP and sales manAfter he came by and we talked, he gave me some reading material and the next day sent me an estimate that included the various options we discussed
I phoned the office with my selections and asked that Marty come to my house to help me select pavers, paver style, tiles and Diamond Brite finishes as I am partially color blind not am not good at imaging what the finished project would look like
Marty brought samples in his truck and help me select a tile that had colors of both the pavers and pool finish His patience was much appreciated And the finished job is stunning and I smile every time I see it
BH has experts for each part of the project Anthony and Kevin came to do the demolition They spent a lot of time prepping intakes and returns before they started with the jack hammers
Mike was next to install the tile It was a pleasure to watch this craftsman at work It was perfect
Next Rogerio came to install the bull nose pavers and the deck drain Pavers were done with precision and far exceeded my expectations With the deck drain we ran into a problem with pool pump plumbing in the way Rogerio did an outstanding job of cutting the drain and angling it so it was able to drain through Then he and two assistants finished the deck
After the Diamond Bright was installed, Kevin #came to do final cleaning sand off the pavers, taking the tape off the deck drain and adding pool chemicals on a Friday, and then he was back again on Monday, Wednesday and Friday of the next week tweaking the chemicals He would phone me at 7:am (give or take two minutes) each of those days to give me a one or two hour window for his visit to me And he was always on time
BH does not use contractors The men who worked on my pool and deck were very nice and a pleasure to have around