This is an incomplete complaint Monarch Properties, Incmanages over properties and no where in the complaint does it state the name of the property that the resident lived at or the address of the property Please determine the location/name of the apartment community so that we can research the complaint and provide an answer Chris S [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reject the response in so far as they are still lying I didn't not leave the carpets "smelling" The fact that I asked the manager about a stain does not mean I admitted to smelling the carpets up The manager tried to pressure me to replace the carpets before she even stepped foot in the place They know I cannot disprove a negative and the carpets are gone so how do I convince anyone I'm telling the truth? They also keep saying that I didn't something wrong by not being present at the walkthrough but the manager gave me permission to send a family member then never supplied the notes as she promised so they say I didn't do something when I followed the managers instructions I tried to call the carpet company but the owner said he didn't do the cleaning and didn't know who on his team did it just that they do work there a lot so I couldn't get any info from that place on the supposed smell I stand by my statements that I deserved a larger refund as I didn't not ruin the carpets That having been said, I do not intend to persue this further I'm ready to put the horrible experience and horrible company behind me and move on So I accept the response as is so that the matter can be considered doneThank you, [redacted]
This is an incomplete complaint Monarch Properties, Incmanages over properties and no where in the complaint does it state the name of the property that the resident lived at or the address of the property Please determine the location/name of the apartment community so that we can research the complaint and provide an answer Chris S [redacted]
All issues have been addressed quickly and professionallyThank you Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reject the response in so far as they are still lying I didn't not leave the carpets "smelling" The fact that I asked the manager about a stain does not mean I admitted to smelling the carpets up The manager tried to pressure me to replace the carpets before she even stepped foot in the place They know I cannot disprove a negative and the carpets are gone so how do I convince anyone I'm telling the truth? They also keep saying that I didn't something wrong by not being present at the walkthrough but the manager gave me permission to send a family member then never supplied the notes as she promised so they say I didn't do something when I followed the managers instructions I tried to call the carpet company but the owner said he didn't do the cleaning and didn't know who on his team did it just that they do work there a lot so I couldn't get any info from that place on the supposed smell I stand by my statements that I deserved a larger refund as I didn't not ruin the carpets That having been said, I do not intend to persue this further I'm ready to put the horrible experience and horrible company behind me and move on So I accept the response as is so that the matter can be considered doneThank you, [redacted]