Mondelez Global

Review: I purchased a pack of Oreos Cookies and the cookies taste like it was salt instead ofr sugar.

Review: I BOUGHT A [redacted] BAR WEIGHT 3.52 OZ L00 G. WHICH WAS TO BE "MILK CHOCOLATE" BUT IT DID NOT TASTE LIKE MILK CHOCOLATE. MUST BE A HIGH CONCENTRATION OF SOYU MILK. WHEN I TRIED TO WRITE TO THE [redacted] THEY HAVE NO WAY OF REACHING THE COMPANY, WHICH APPEARS TO BE HIDIN GOTU IN THE USA. FOR EXAMPLE I TYPED IN MY UCC CODE ON THE PACKAGE WHICH IS0 70221 10302 6 AND IT KEPT TELING ME WHAT I SEE ON THE PACKAGE IS AN INVALID CODE. DOES THAT MEAN SOME OTHE COMPANY IS PUTTING FAKE CODES ON A FAKE [redacted] PACKAGE. THAT IS THE CODE O NMY PACKAGE, ALONG WITH SELL BY 3/28/15 AND THESE OTHER CODES [redacted] THEN IN VERY FAINT LETTERS 12.5L. SOMEBOODY NEEDS TO GET AFTER THIS COMPANY AND LET CONSUMERS WHO ARE DISAPPOITNED REACH THEM. THE COMPANY APPEARS TO BE TRYING TO HIDE OUT FROM THE AMERICAN PUBLICDesired Settlement: OR REFUNE. OR REPLACEMENT.

Review: I would have liked to complain about [redacted] Crackers to [redacted] but they make it all but impossible to contact them. The website listed on the box sends you to a never ending site with no contact information. Not surprisingly, there are thousands of similar complaints against [redacted] on the web. How are consumers supposed to get any satisfaction if [redacted] just ignores us?Desired Settlement: Make [redacted] responsible for their products.

Review: Bought bag of crackers ate them and found something green in the bottom it appears to be mold, but we are unsure. Made me and my children sick that evening.Desired Settlement: First, I would like to be refunded for the price. Secondly, I would definately like an explanation and apology. I would not like this to happen to others.

Review: A while back a promotion was advertised for [redacted] If you upload a picture taken of a box of Lime flavored [redacted], they'd review and, if approved, sent out the lucky winners 8 boxes of [redacted] of various different flavors. However, I have yet to receive this. I won via my [redacted] handle[redacted] I was promised this and was very excited. However, I am now annoyed. I've made several attempts to contact Nabisco regarding this and they've done nothing but ignore every attempt. I'm a little saddened that a great company has stooped so low to avoid honoring their advertised promotion prize.Desired Settlement: I'd like my prize sent out. I've been waiting for almost TWO years and this is just absurd. Nabisco needs to honor their advertising...otherwise that is considered false advertisement and is illegal.

Business

Response:

Hi Ms. [redacted]

Thank you for taking the time to contact us.

I am writing in reference to ID [redacted], [redacted] On 2/28/2014 the consumer was sent 8 coupons as he had not received the prize from a promotion. We consider this matter resolved.

We have not heard back from Mr. [redacted] at this writing. If you have further questions or concerns, please feel free to contact us at [redacted]

Consumer Services Mondelez International

I understand that the issue has been resolved' all we need is that resolution in writing so we can close the case and remove the non-compliance code. I can be reached at [redacted]. for faster contact the letter can be sent by email to [redacted]

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I did not know how to close this. This matter has been resolved.