Money Management Administrators, Inc.

We offered to take the vehicle back, give the customer back all her money and her travehicle as well as deliver it back to her in person which she simply refused to agree to despite that being one of her wishes (to cancel the deal)After the customer realized we had made an error in her favor due to the inadvertent omission of the sales tax and when she tried to get away with it claiming her “being harassed by texts and calls” from employees who were simply trying to get paidWe did agree to split the difference to settle the matter*** A***

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed...

appear below. The business did NOTHING to help resolve this issue. I am the one who asked what can be done so that I no longer have to deal with this company and can move on to more important things. I would like this to be noted that resolution was not first established by the company. Also only the general manager gave one apology. No one called or apologized for the harassing text messages. The company did afterwards suggest splitting the tax which I accepted. My lawyer however did say I was not obligated. However I as a new mother do not have the energy to deal with such a difficult and unprofessional business that hold no accountability. I spent 6 hours just in the sales office and days going back and forth with unanswered emails. I feel fully taken [redacted] of and abused for the harrasment, no remorse and little effort on their part.   Regards, [redacted]

We are currently in the middle of resolving the problem, should be settled in a few days.