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Monreal Repairs & General Construction

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Monreal Repairs & General Construction Reviews (2)

Monreal was referred to me by my plumber, Ben of Gold Coast PlumbingI had a major sewer backup into my bedroom, bathroom, family room and laundry roomguys came out with ***, who was in charge of them, telling them what to do as far as marking the walls that were damagedThen, guys came back the following day - and neither spoke much English - and I could tell by looking at them, they were cluelessI called Monreal - and a female answering the phone sounded like she was yrs old - told me ***, the owner, was in a meetingI asked why he wasn't here and she said he'll be at my house in minutesThe guys went out to their truck and I called Monreal back and told the young female (who answers the phone with "hello" -- never mentions the company name) that I didn't want *** at my houseHe arrived a few minutes later - and was banging on my doorI didn't let him inI then called another Restoration Coin Oxnard, who found much more damage than Monreal did - and were much more thorough and professionalThey removed several walls from these rooms, including toilet, sink, carpet, etcMy insurance company sent various people to my house to check their work and everything checked outI was saved from having a "nightmare" experience from MonrealDon't assume companies know what they're doing

Monreal was referred to me by my plumber, Ben of Gold Coast Plumbing. I had a major sewer backup into my bedroom, bathroom, family room and laundry room. 2 guys came out with [redacted], who was in charge of them, telling them what to do as far as marking the walls that were damaged. Then, 2 guys came back the following day - and neither spoke much English - and I could tell by looking at them, they were clueless. I called Monreal - and a female answering the phone sounded like she was 12 yrs old - told me [redacted], the owner, was in a meeting. I asked why he wasn't here and she said he'll be at my house in 20 minutes. The 2 guys went out to their truck and I called Monreal back and told the young female (who answers the phone with "hello" -- never mentions the company name) that I didn't want [redacted] at my house. He arrived a few minutes later - and was banging on my door. I didn't let him in. I then called another Restoration Co. in Oxnard, who found much more damage than Monreal did - and were much more thorough and professional. They removed several walls from these rooms, including toilet, sink, carpet, etc. My insurance company sent various people to my house to check their work and everything checked out. I was saved from having a "nightmare" experience from Monreal. Don't assume companies know what they're doing.

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Description: CONTRACTORS - GENERAL

Address: 2416 Lobelia Dr., Oxnard, California, United States, 93036

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