Monster Spray coating

Fabric on furniture only has a one year warranty, which this had exceeded I have been trying to dilgently find a resolution any way for my customer I have been at their home again this morning and I'm mailing a cushion and core to *** to inspect and test We have never had
an issue of pink appearing on fabric before But, if I can help the customer resolve this issue with *** I will. Kim O***

We explained to the customer that the warranty that she had stated in her complaint  was from the Manufacturer, not Seifert's Furniture. This Company went out of business, so there is no access to parts, springs , cushion cores or warranty claims.  With this item being 9 years old,...

we suggested that she contact an upholstery shop   to order foam cushion cores.  The Company we used to order foam cushion cores from charges $65 and up depending on density of foam as well as size, which she was told on the phone. We offered our upholsterers number and she refused.  She then stated she would drop the items off, and again she was told that there is no way for us to order parts under that Manufacturers warranty.