Monster Trash displays bad customer service due to the monopoly they have on trash service for the area It is always the customer's fault anytime I have contacted them about mistakes We chose to pay an outside of the county vendor more money just to have better customer service
We were extremely happy with Monster Trash for the 1st years of service However, within the last year our service has steeply degraded (multiple missed pick ups; office staff is rude and unhelpful) to the point where we are switching to another garbage collection service
Monster Trash displays bad customer service due to the monopoly they have on trash service for the area It is always the customer's fault anytime I have contacted them about mistakes We chose to pay an outside of the county vendor more money just to have better customer service
We were extremely happy with Monster Trash for the 1st years of service However, within the last year our service has steeply degraded (multiple missed pick ups; office staff is rude and unhelpful) to the point where we are switching to another garbage collection service