Monster Worldwide

Revdex.com:At this time, I have not been contacted by Monster Worldwide, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***

I am the [redacted] for Monster WorldwideWe apologize that the customer's experience with Monster was an unsatisfactory oneWe have reviewed the matter and do not believe the error in the job posting occurred by the Monster representativeRather, the customer reviewed the job postings and made edits which resulted in some errors or low rate of job appliesNonetheless, strictly as an accomodation to the customer, we are willing to give the customer two free job postings to resolve the matterThank you for your cooperation.Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Monster Worldwide, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

I am the SVP-Legal for Monster Worldwide, Inc("Monster")I am sorry the customer was dissatisfied but I note that this is not a matter for the Revdex.com in New YorkThe services complained about were performed by an Indian subsidiary in India for a customer based in DubaiThere is no conection to New York CityRegardless, the Indian subsidiary informs me that while all services were performed in a satisfactory fashion, it will, purely as a courtesy to the customer, refund the customer the $requestedThank you Evan K [redacted]

At this time, I have been contacted directly by Monster Worldwide, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] They have said they are going to refund us a little of the money and stop charging our accountWe have canceled the credit card they were charging and hopefully we will not be charged any more but there has not been enough time to verify thatWe have not seen the refund yet or I have not been informed of it unless we received it in the past few daysHopefully it will be resolved soon In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and given the "liability" statement you emailed me - I would like the complaint removed until I can further discuss it with our legal team Sincerely, [redacted]

I am the [redacted] for Monster Worldwide, Inc("Monster")The incentive that our sales rep provided to you was that you would get three months' additional service after payment of the full contract which here is the last two installments totalling $Those terms are set forth in wiriting in your contractNo where does it state that you can apply the months' free extension to the installments for months and of the contractAny difficulty you had with the site was very minor and temporary and did not give you cause to cancel the contractThough you may not be thrilled overall with our products, which I regret, you can't simply decide to stop making payments to Monster and attempt an early termination of the contractSimply as an accomodation to you, we would be willing to settle for half the debt to Monster but not any more.Thank you[redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] lied about the companies billing processWhenI asked him about the overlap in dates, he told me that I’d never be billed formore than one service or more than the total amount of the next contact I was told that he would work that out with accounting.Without that fundamental misrepresentation, I would never have signed the contact When billing didn’t go as I was told it would, I was thentold that it wasn’t the policy to move datesWhen [redacted] was asked about why my contract had overlapping dates, hecame up with a story to cover himself about me asking for a second seat for my service Seethe email below From: [redacted] , [redacted] Sent: [redacted] **To: [redacted] [redacted] [redacted] [redacted] [redacted] However, I can provide proof that [redacted] wasn’t involved in my companywhen the original contact was signed in September, which means that [redacted] (theother person mentioned in the above email) was never a factor in my agreement Bottom line, it is not legal to misrepresent key elements ofa contact to a client I have not usedmy any Monster product in my new contact, and it needs to be cancelled In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

I am the [redacted] for Monster WorldwideCustomer satisfaction is our number one priority and I am therefore sorry the customer was unhappy with our servicesHowever, the customer did an early renewal and was told there would be an overlap resulting in January and February invoices for both the old and new contractsOur review also does not show any misrepresentation of our Diversity offeringsHence, while the client may have decided for whatever reason that they did not want to renew, there is no legal basis to simply annul the new contract.Thank you for your cooperation.Sincerely, [redacted]

Monster certainly regrets that you were dissatisfied with your [redacted] experienceWe do have robust protocols to promptly remove an email address from our database when requestedWe believe those procedures were followedHowever, in any event, we have made sure that your email address has been removed from our databasethank you

Revdex.com:After the complaint, I have not been contacted, but if I find any email, I will let you know what they have said.At this time, I have not been contacted by Monster Worldwide, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I was able to come to an agreement with [redacted] Monster Worldwide Inc to not charge us the $395.00, and therefore this matter is solvedThank you

I will review this matter shortly and report back to youThank you[redacted]