Montague Corporation

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted] I have provided purchaser name, address, email address and it was bought directly from website.This is clearly a case of ignoring responsibility Just the fact that no claim was made is another fallacy.I have made several claims and included employees names and email addresses I have corresponded with

Thank you for your letter regarding the complaint filed by [redacted]. We do have record of Mr. [redacted] contacting us about a warranty issue.  All warranty’s are handled in the same manner.  We require proof of purchase from an authorized Montague Dealer before processing a warranty...

claim.  We requested this information from Mr. [redacted] but he never gave us this information which is why we were unable to move forward with his warranty claim. Once he provides proof of purchase from an authorized Montague Dealer we will be happy to review and process his warranty claim. Best regards,[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Regards,
[redacted] I have provided purchaser name, address, email address and it was bought directly from website.This is clearly a case of ignoring responsibility.  Just the fact that no claim was made is another fallacy.I have made several claims and included employees names and email addresses I have corresponded with.