Montana Motor Sales

We understand the customers frustration, diesel repair can be time consuming and often expensive. The truck was towed in for a no start / not running conditionAfter we did some repairs to get it started and running we found additional problemsYes we did call several times
because we can only tackle and solve one problem at a timeWe kept the husband informed after each problem was repairedWe had to wait for his authorization to continue. When he gave us authorization for the next step, we continued on, that’s what we are required to doThe original large fuel leak was from the fuel lines under the fuel filter housing, after we repaired them the large fuel leak stoppedOur warranty is for the repairs that “we completed” not for any other items that we did not work onWe do not know of anybody’s warranty that covers “everything” even if it was not worked on by themIf we repaired it we will warranty what we repaired, plain and simple We did inform them the fuel pump had a small leak and they declined it“We will have to wait” we were toldNow the leak has gotten worseIf they require help with the fuel pump replacement we can help them with that (at a discount) but not replace it totally under a warranty situationWe did not remove or repair that fuel pump in question