Montecarlo Furniture

We offer days guarantee by the store on this kind of furniture, when this customer received merchandise, he inspected it and signed the receive note in agreement that everything was in good conditionMerchandise was in perfect condition at the moment of delivery, if something happens after days is out of guaranteeCustomer didn't buy an extended guarantee protection

I bought furniture from this location about a month agoI noticed my table chairs had some screws combing out on the back seat portion of the chairI called and spoke to a lady on Friday the 17th of Feb advising them of issue on chairsI was advised to bring them in so someone can take a look at themI took them in Saturday and showed them that this was a defect from the chairs screws being over tightenedStore owner looked over chairs and agreed but he said that since it had been over days he could not help meI pointed out to him again the bulge coming out from the chairs and I advised him we were still with in resnable time to make a complaintI was told that they would loose money if they exchange themI advised customer I waited over 3K in pure Furniture from this place to please validate this I believe this is an unfair business practice being that it's a defect from the chairs during the time of assemblyI did explain this to this store ownerI also advised him

We offer 30 days guarantee by the store on this kind of furniture, when this customer received merchandise, he inspected it and signed the receive note in agreement that everything was in good condition. Merchandise was in perfect condition at the moment of delivery, if something happens after 30...

days is out of guarantee. Customer didn't buy  an extended guarantee  protection.