Montecito Anti-Wrinkle

Review: Montecito Skin CAre is a typical example of "Bait and Switch company about a month ago. The company's ad pop-up on the web for a "free sample" of skin care for $4.95 - the cost of postage and handling. There were raving testimonials of those who were impressed by the product. Obiviously staged! I ordered a free sample and I was charged $4.95 for 30ml sample! I received the sample. One day, I was reviewing my account online only to find out that Montecito not only charged $4.95 but also $99.95! I called the company and I was told that that was the cost and indicated they don't offer "free sample". I called again, so I was offered 30% discount! I made it abundantly clear that I was going to take action about their fraudulant business. I received an email which indicated, among other things...tour subscription has been updtaed - all ongoing or all future charges has been cancelled.Desired Settlement: Up till now I've not received the refund.

Review: I am very unhappy with their business practices. I stumbled upon their site because of a trick that I thought was a legitimate link leading for a search for Joann's fabric store. I completed a quick survey about their stores and then my "gift" was a free trial for their product. I only had to pay shipping. It wasn't until after I okayed my order that I realized that they were one of those companies that puts you on automatic billing and on-top of that I accidently got a second item which of course I had to pay shipping on. I immediatly sent them an e-mail telling them I wanted the entire order cancelled. Of course they never replied. So then I called the next day to cancel it and any future shipments they said I could cancel it but I had to pay almost $19.00 in addition to what they were already charging me. On top of that they told me the item had already shipped so they could not cancel the initial order. Yet, I did not get any notice of shipment until 2 days after I orderd it and according to the tracking number it went out 2 days later so why could it not have been cancelled when I called 1 day after I placed it? It's a very sneaky way of doing business regardless of whether they say it's all clear in their "Terms and Conditions". I just don't feel these are good nor ethical business practices.Desired Settlement: I feel they were very dishonest in not honoring my request to cancel the entire order considering I called around noon on 1/28 before the order had been shipped. I do not like they that they not only charged me the shipping of two items (one which I did not want at all) and on-top of that they charged me an additional fee. The ad said it was a "Free Trial" and that I only had to pay shipping on.

Review: I purchase two trial bottles for 4.95 each on 4-20-15 from them and no where in there advertisement did it state the actual price was 89.95 and 99.95 each for 1 ounce bottles of lotion because I would haver never purchased these items. then to my suprise while looking at my bank account I noticed two charges were made to my account , one on 5-3-15 for 99.95 then a second one on 5-4-15 for 89.95. this was a sat and sunday. these were made without my authorization and without notice. I contacted the company and they refuse to refund my money. I was forced even to cancell my account to prevent more charges being made by them. I feel like they ran a scam on me and by not returning my money I know they did.Desired Settlement: I just want my money returned to me

Review: I did not authorize product. Told to use product up to 14 days and return if not satisfied and would not be charged $99.95, just would be charged for ship of $4.95. They then had my credit card number. The product arrived 2 days later, I retuned it immediately unopened. I called to cancel, gave info and was hung up on.2-7-15 I called to Omar and advised I had already sent product back unopened. He wanted my auth#, advised had none. Gave me an authorization #789[redacted]41 and said would credit to my VISA acct $99.95. No credit given me.Montecito Skin - $4.95 billed 1-21-15 - to shown ###-###-#### 2-4-15, billed $99.95 montecito product.Desired Settlement: I am asking to have my $99.95 credited.

Review: Bought a promo product from Montecito Skin Care, Anti wrinkle and Nutra peptide Eye Serum.Was advised it would be mailed monthly with automatic billing. Was also advised cancellation could only be done over phone. Tried to reach this CO at ### ### ####, number has been disconnected. There is no number listed on the current web site and no referal when I try to call.Please assist as I 1. do not feel product did as claimed and 2. the charge will be approximately $200 a month.Thank you.Desired Settlement: Settlement, I want to CANCEL any future shipments and do not want any future billing. I would also like correct telephone number for any future issues I may have with this CO.