Montefiore Medical Center

Revdex.com:At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID ***.Sincerely,*** *** ***

Revdex.com:At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID [redacted].Sincerely,[redacted]

Review: I have been incorrectly billed for a [redacted] repair operation performed on 6.**.15 by the Montefiore Hutchinson Facility and Anesthesiology Services. Montefiore Hospital demanded I pay $2,000 dollars upfront or they would not perform the surgery. However, they intentionally did not inform my insurance provider about this payment. Therefore, my insurance provider applied an inaccurate amount of Montefiore's charges toward my deductible. Prior to this service, $2,202.50 of my deductible should have been met, but the billing does not reflect that. Montefiore's remaining bill to me thereby exceeds my annual out of pocket maximum, because they refuse to provide the insurance company with accurate information. Furthermore, the bill they sent me fraudulently applies my $2,000 dollar payment on 7/**/15, rather than the date it was paid: 6/**/15. Montefiore refuses to acknowledge this error on their part despite repeat attempts to explain it. My insurance provider claims they have not been contacted by Montefiore in any capacity to adjust the billing. Montefiore refuses to adjust my bill and has continued to harass me with past due notices for the wrong amount.Desired Settlement: Montefiore must contact my insurance provider and give them accurate information. They must adjust my balance to the proper amount. The must stop harassing me with bills until they make the proper adjustments. No payments will be made on my part until I am billed correctly.

Review: HI I visited the Montefiore Medical center in may 2013, for dental issues and impression of my teeth was taken I got no results for the dentist I called and called and no one ever responded to me., two years later I received a letter from International recovery associated inc stating I owe 185 dollars. I never got a bill from the Montefiore.Desired Settlement: correct of the debt

Consumer

Response:

At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID [redacted].Sincerely,[redacted]

Review: In March 2015, I made a co-payment for $100 to Montefiore Hospital for a C-Section that I had on December *, 2014. After making the payment I continued getting calls and bills from the billing department asking I make the payment, however, when I called time and again representatives would tell me they found record that I made the payment. until the bills and calls stopped. On September **, 2015, I received a bill from a colelction agency for the $100 that I paid. I spoke with a representative from the collection agency that stated that although I faxed her the receipt of the payment I had to call Montefiore at ###-###-#### because they did not have record of the payment to my account after I was told several times over the phone that they had record of the payment. I spoke with a representative from Montefiore who told me that although they and I had proof that I paid the co-payment of $100 the bills still had to stay in collections because they do not know what they did with the money I paid and until they do not finish their investigation which could take up to two weeks the money has to stay on collections affecting my credit. I am therefore seeking help from the Revdex.com with this issue as an internal problem with Montefiore payment system should not affect me or my credit. Furthermore when I contact Montefiore for help with this issue I am left on hold for up to 20 minutes before someone answers the phone which its an inconvenience to me and my employment.Desired Settlement: I would like help with getting Montefiore to expedite their investigation of this issue, take the money out of collection which affects my immediate credit, and make a billing adjustment that reflects that I made the payment.

Review: Payment was made on 3/**/2015 via [redacted] Card and they sent us to a collection agency for non-payment!

Transaction Details

Trans. Date Description Amount Category

03/**/15 MONTEFIORE MEDICAL CEN ###-###-#### [redacted] $ 1,216.00 Medical Services



MONTEFIORE MEDICAL CEN [redacted]

###-###-####

Post Date 03/**/2015

Transaction Date 03/**/2015

Merchant Category HOSPITALS

Purchase Method MANUALLY KEYED

Recurring Billing Indicator *

©2014 [redacted] Bank, Member [redacted].Desired Settlement: Apology for undo harassment and their immediate correction on my account.

Consumer

Response:

At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID [redacted].Sincerely,[redacted]

Review: This business has a habit of double billing and if you do not pay when a second bill is sent, a collection agency is used.Desired Settlement: Whenever this clinic is paid for a service, patients should not be billed a second time, neither should they be harassed to send another payment or be threatened to have the account sent to a collection agency. These people have reimbursed me on more than one occasion due to their billing practices, and this need to be stopped. I have also sent copies of my paid bill, for which I received no response, and the harassment continued. I finally used my flexible spending card today, 08/**/13, to stop Montefiore from sending me bills, and to to end all correspondence from the clinic and the collection agency. I have a flexible spending account to pay for all my co-payments when I visit any doctor. So there is no reason not to pay immediately for each visit. Do I see fraud? PLEASE HELP ME!!!

Consumer

Response:

At this time, I have not been contacted by Montefiore Medical Center regarding complaint ID [redacted].

Sincerely,