We will agree to write a letter on customers behalf stating that she did not authorize us to run her creditIf customer could pick letter up at *** *** *** from *** ***(General Manager)We will do so immediatelyThis should resolve the customers problem. Thanks
To Whom It May Concern:We are sorry to hear of Mr*** dissatisfaction as this is was not our intention. We take customer satisfaction as well as our reputation in the community very seriously. Prior to taking delivery of the vehicle, Mr*** had signed documents stating that his
agreement with the bank was subject to final bank approval. In this situation the final bank approval was not the terms in which Mr*** was agreeable to. We apologize to any inconvenience this may have caused Mr*** and wish this matter to be closed.Sincerely,*** ***Executive Manager
We are replacing the speaker; which has been ordered Will arrive Thanksgiving week, once received I will call Mr*** for him to come pick up.Truly yours,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Please advise the company to do a search under my maiden name *** ***If they still cannot locate me in their system, please issue a statement advising the credit bureaus to remove any inquires from their company that are currently on my credit reports
*** *** ** *** *** *** *** *** *** *** *** *** *** *** ***
Regards,
*** ***
To Whom It May Concern:We have been in touch with Mrs. [redacted], provided Mrs. [redacted] alternative transportation while her vehicle is being repaired. Mrs. [redacted] is satisifed with resolution.Sincerely,[redacted]
Our Service Manager [redacted] have spoken with [redacted], Revdex.com case ([redacted]) involving restocking charges on a fuel pump.
We have offered her a refund in the amount of $167.83, which she accepted. Customer is satisfied with resolution.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[redacted] from Montgomery Chevrolet called (his number ###-###-####). Said resolved complaint with customer, and refunded him $100.00. I called customer to confirm, and he said was resolved.
[redacted] for returning my call. I received an email that my case was closed. After speaking with [redacted] on November 11, 2014, a check will be issued to me. As of today, I still have not received the check. Mr. [redacted] returned my call today with an update and the check was mailed on November 13th, so hopefully I should get the check within the next couple of days.
I did tell Mr. [redacted] I will remove the dispute once I receive the check, please advise, thanks!
To Whom It May Concern:As a goodwill gesture the dealership has agreed to reimburse customer the purchase price of the vehicle. This goodwill gesture is not a result of any implied contractual obigation or liability. Dealer's goodwill in no way obligates dealer to offer or give any...
subsequent gestures. onwer acknowledges and agree goodwill gesture is final resolution to owner concerns. Owner agrees goodwill gesture is satisfactory in resolution of all concerns.
[redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
To Whom It May Concern:Our General Manager, [redacted] and our Service Manager, [redacted] have both been in contact with Mrs. [redacted]. We are now waiting on Mrs. [redacted] to bring her car in for us to address her concerns.
Im unaware of a purchase order. If whoms name the car title is in, it is in myself ( [redacted] r [redacted]) and [redacted] t [redacted], cosigner. I purched this car off the lot, there was no special order.
We don't have any record of the customer being in our system. I will be happy to review any documentation that the customer has to show that we pulled her credit. Thanks
We will agree to write a letter on customers behalf stating that she did not authorize us to run her creditIf customer could pick letter up at *** *** *** from *** ***(General Manager)We will do so immediatelyThis should resolve the customers problem. Thanks
To Whom It May Concern:We are sorry to hear of Mr*** dissatisfaction as this is was not our intention. We take customer satisfaction as well as our reputation in the community very seriously. Prior to taking delivery of the vehicle, Mr*** had signed documents stating that his
agreement with the bank was subject to final bank approval. In this situation the final bank approval was not the terms in which Mr*** was agreeable to. We apologize to any inconvenience this may have caused Mr*** and wish this matter to be closed.Sincerely,*** ***Executive Manager
We are replacing the speaker; which has been ordered Will arrive Thanksgiving week, once received I will call Mr*** for him to come pick up.Truly yours,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. Please advise the company to do a search under my maiden name *** ***If they still cannot locate me in their system, please issue a statement advising the credit bureaus to remove any inquires from their company that are currently on my credit reports
*** *** ** *** *** *** *** *** *** *** *** *** *** *** ***
Regards,
*** ***
To Whom It May Concern:We have been in touch with Mrs. [redacted], provided Mrs. [redacted] alternative transportation while her vehicle is being repaired. Mrs. [redacted] is satisifed with resolution.Sincerely,[redacted]
Our Service Manager [redacted] have spoken with [redacted], Revdex.com case ([redacted]) involving restocking charges on a fuel pump.
We have offered her a refund in the amount of $167.83, which she accepted. Customer is satisfied with resolution.
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[redacted] from Montgomery Chevrolet called (his number ###-###-####). Said resolved complaint with customer, and refunded him $100.00. I called customer to confirm, and he said was resolved.
Thank you...
[redacted] for returning my call. I received an email that my case was closed. After speaking with [redacted] on November 11, 2014, a check will be issued to me. As of today, I still have not received the check. Mr. [redacted] returned my call today with an update and the check was mailed on November 13th, so hopefully I should get the check within the next couple of days.
I did tell Mr. [redacted] I will remove the dispute once I receive the check, please advise, thanks!
[redacted]
To Whom It May Concern:As a goodwill gesture the dealership has agreed to reimburse customer the purchase price of the vehicle. This goodwill gesture is not a result of any implied contractual obigation or liability. Dealer's goodwill in no way obligates dealer to offer or give any...
subsequent gestures. onwer acknowledges and agree goodwill gesture is final resolution to owner concerns. Owner agrees goodwill gesture is satisfactory in resolution of all concerns.
[redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
To Whom It May Concern:Our General Manager, [redacted] and our Service Manager, [redacted] have both been in contact with Mrs. [redacted]. We are now waiting on Mrs. [redacted] to bring her car in for us to address her concerns.
Im unaware of a purchase order. If whoms name the car title is in, it is in myself ( [redacted] r [redacted]) and [redacted] t [redacted], cosigner. I purched this car off the lot, there was no special order.
We don't have any record of the customer being in our system. I will be happy to review any documentation that the customer has to show that we pulled her credit. Thanks