Monty's Manufactured Homes

We can understand a customers frustration when it comes to delivery datesWhen MS [redacted] purchased her home it was explained in writing that our current delivery schedule is 6-weeks from final site inspectionThis is always weather permittingThe site work was not completed properly upon each inspectionThere was no backfilling done and the water was running towards the padThis is also something addressed in writing during a home purchaseIn addition the weather did not cooperate this winter, rain causes a hindrance when it comes to deliveriesWe got a daty when it finally froze good and delivered the homeWe let Ms [redacted] know it would be set up that day we were wanting to get in on her property while the ground was frozenWhile I can sympathize with customers personal situation, the delivery time frame was discussed up front.regarding the service issues, each time I have had word of any service issues, it has been addressedThe service and warranty of a home is the responsibility of the manufacturer, we do help facilitate the service work, but it is the responsibility of the manufacturedI will be happy to discuss any service issues and get them address in a swift fashion

This issue has been resolved between customer and isThe home actually does fit in property and is being deliveredCustomer and is agree this is good

This home has been delivered, setup, and AC installed as agreed upon the contract

We can understand a customers frustration when it comes to delivery datesWhen MS*** purchased her home it was explained in writing that our current delivery schedule is 6-weeks from final site inspectionThis is always weather permittingThe site work was not completed properly upon each
inspectionThere was no backfilling done and the water was running towards the padThis is also something addressed in writing during a home purchaseIn addition the weather did not cooperate this winter, rain causes a hindrance when it comes to deliveriesWe got a daty when it finally froze good and delivered the homeWe let Ms*** know it would be set up that day we were wanting to get in on her property while the ground was frozenWhile I can sympathize with customers personal situation, the delivery time frame was discussed up front.regarding the service issues, each time I have had word of any service issues, it has been addressedThe service and warranty of a home is the responsibility of the manufacturer, we do help facilitate the service work, but it is the responsibility of the manufacturedI will be happy to discuss any service issues and get them address in a swift fashion