Moon Shine Camo

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I was not made aware of the Return Policy by the employee, therefore I should be able to return or exchange Their employee made an error yet I'm being penalized for it Regards, [redacted]

From: Brett E**Date: Wed, Nov 9, at 10:AMSubject: Moon Shine Camo - Response to complaint ID# [redacted] To: [redacted] @myRevdex.com.org [redacted] , In response to this complaint filed, we have a return policy that we need to adhere to Unfortunately, we cannot accept the return nor refund money from this customer due to this policy (see attached document)Thank you

From: Brett E**<[redacted]@moonshinecamo.com>Date: Wed, Nov 9, 2016 at 10:33 AMSubject: Moon Shine Camo - Response to complaint ID#[redacted]To: [redacted]@myRevdex.com.org[redacted], In response to this complaint filed, we have a return policy that we need to adhere to.  Unfortunately, we cannot...

accept the return nor refund money from this customer due to this policy (see attached document). Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
I was not made aware of the Return Policy by the employee, therefore I should be able to return or exchange.  Their employee made an error yet I'm being penalized for it.    
Regards,
[redacted]