Moonlight Limousine Company

Final Consumer Response / [redacted] (2000, 7, 2016/06/30) */ Business continues to threaten lien on my houseThey said they wouldn't pursue lien if I dropped complaint since the bank has refunded my money after I filed charge disputeI don't feel like fighting lienJust want this nightmare overPlease drop this complaint

Initial Business Response / [redacted] (1000, 5, 2016/10/31) */ Item/ items posted or sold online are sold on an As Is, Where Is, No Returns, policyItem/ items are clearly represented with multiple photos and substantial descriptions as to what is for sale to avoid confusionSaid Item/ items met all criteria and was promptly delivered on time (at No additional cost) to purchaserPurchaser ignored all warnings given at time of delivery as to items not compatible with existing equipment and could not be retrofittedPurchaser advised this Item/ item was in fact what was wanted,could afford, and purchaser would have personal installer install Item/ items and purchaser knew nothing about itGiven the OK after being advised strongly against Item/ items, Items/ items were delivered on site to purchaser satisfactionItem/ items were clearly represented, all terms were agreed to, going against strong advise not to purchase Item/ itemsTransaction complete Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/10/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) This was sold to a widow on a fixed incomeShe was not advised that this would not work for her homeShe was not given any type of receipt advising her that there would be no refundsThis was a situation in which a recently widowed woman whom never had to handle things like this before was taken advantage ofThe business admitted in the response that she stated that she knew nothing about such thingsA reputable business would refund her money

Initial Business Response /* (1000, 5, 2016/10/31) */
Item/ items posted or sold online are sold on an As Is, Where Is, No Returns, policyItem/ items are clearly represented with multiple photos and substantial descriptions as to what is for sale to avoid confusionSaid Item/ items met all
criteria and was promptly delivered on time (at No additional cost) to purchaserPurchaser ignored all warnings given at time of delivery as to items not compatible with existing equipment and could not be retrofittedPurchaser advised this Item/ item was in fact what was wanted,could afford, and purchaser would have personal installer install Item/ items and purchaser knew nothing about itGiven the OK after being advised strongly against Item/ items, Items/ items were delivered on site to purchaser satisfactionItem/ items were clearly represented, all terms were agreed to, going against strong advise not to purchase Item/ itemsTransaction complete
Initial Consumer Rebuttal /* (3000, 7, 2016/10/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This was sold to a widow on a fixed incomeShe was not advised that this would not work for her homeShe was not given any type of receipt advising her that there would be no refundsThis was a situation in which a recently widowed woman whom never had to handle things like this before was taken advantage ofThe business admitted in the response that she stated that she knew nothing about such thingsA reputable business would refund her money

Final Consumer Response /* (2000, 7, 2016/06/30) */
Business continues to threaten lien on my houseThey said they wouldn't pursue lien if I dropped complaint since the bank has refunded my money after I filed charge disputeI don't feel like fighting lienJust want this nightmare overPlease
drop this complaint

Initial Business Response /* (1000, 5, 2016/10/31) */
Item/ items posted or sold online are sold on an As Is, Where Is, No Returns, policy. Item/ items are clearly represented with multiple photos and substantial descriptions as to what is for sale to avoid confusion. Said Item/ items met all...

criteria and was promptly delivered on time (at No additional cost) to purchaser. Purchaser ignored all warnings given at time of delivery as to items not compatible with existing equipment and could not be retrofitted. Purchaser advised this Item/ item was in fact what was wanted,could afford, and purchaser would have personal installer install Item/ items and purchaser knew nothing about it. Given the OK after being advised strongly against Item/ items, Items/ items were delivered on site to purchaser satisfaction. Item/ items were clearly represented, all terms were agreed to, going against strong advise not to purchase Item/ items. Transaction complete.
Initial Consumer Rebuttal /* (3000, 7, 2016/10/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This was sold to a widow on a fixed income. She was not advised that this would not work for her home. She was not given any type of receipt advising her that there would be no refunds. This was a situation in which a recently widowed woman whom never had to handle things like this before was taken advantage of. The business admitted in the response that she stated that she knew nothing about such things. A reputable business would refund her money.

Final Consumer Response /* (2000, 7, 2016/06/30) */
Business continues to threaten lien on my house. They said they wouldn't pursue lien if I dropped complaint since the bank has refunded my money after I filed charge dispute. I don't feel like fighting lien. Just want this nightmare over. Please...

drop this complaint.