Revdex.com:
I have reviewed the response submitted by the
business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Revdex.com you have not test dove this vehicle, to see how unsafe this steering wheel is shaking for monthsThe dealer has done nothing, to find the problem, on why this SUVis still shaking, the vehicle is still under warranty 100,miles on the suspension, now I will have the Attorney general contact you...Their GMC rep went out for a test drive with me and saw the steering shake, and diagnose CV axecels need to be replacedI am disgusted with this service by the Revdex.com
Regards,
*** ***
The customer's vehicle was brought in with a slight vibration between 61-mphThe vehicle has approximately 65,miles on it and is well out of warrantyHe will not give us authorization to further diagnois the vibration
Moore GMC prides itself on customer satisfaction. it is our sincere desire to fix our customers' vehicles right the first time with the least amount of inconvenience. In this case, I don't know if we can satisfy this owner. He has every right to try another dealer as his warranty is good at any GMC dealer in the U.S.
Revdex.com:
I have reviewed the response submitted by the
business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Revdex.com you have not test dove this vehicle, to see how unsafe this steering wheel is shaking for monthsThe dealer has done nothing, to find the problem, on why this SUVis still shaking, the vehicle is still under warranty 100,miles on the suspension, now I will have the Attorney general contact you...Their GMC rep went out for a test drive with me and saw the steering shake, and diagnose CV axecels need to be replacedI am disgusted with this service by the Revdex.com
Regards,
*** ***
The customer's vehicle was brought in with a slight vibration between 61-mphThe vehicle has approximately 65,miles on it and is well out of warrantyHe will not give us authorization to further diagnois the vibration
Moore GMC prides itself on customer satisfaction. it is our sincere desire to fix our customers' vehicles right the first time with the least amount of inconvenience. In this case, I don't know if we can satisfy this owner. He has every right to try another dealer as his warranty is good at any GMC dealer in the U.S.