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Moore Heating & Cooling LLC

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Moore Heating & Cooling LLC Reviews (1)

I met [redacted], who was inquiring about replacing an air conditioner and air handler unit. He stated that the unit was 2 1/2 ton , and asked me if I could replace the air conditioner and air handler, and duct work.  for a certain price. based on this information I  agreed and wrote a...

contract. Once on site I noticed this was a 3 ton unit. I then contacted [redacted] and told him I had to adjust the bid to reflect this new information.  Our company did have a technician out to this home who made a mess of the home. I offered them to hire a professional cleaning company to come out and clean all area's and terminated the technician. There was also an issue with one of the drain lines that was immediately repaired. [redacted] called at all hours of the evening,and also called family members harassing us about the repairs.  I did this work at a very discounted price and did install a brand new unit and were mislead about the scope of work he expected for this price. Our company feels the price was fair for services provided. we will not offer any refunds. We have all receipts for the new unit we installed.

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Address: 1099 Trelane, St. Louis, Missouri, United States, 63126

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