customer sent us an email on 12-**-right before holidays all requests take 1-business days the first business day is 01-**-next business day is today 01-***-which see below customer received this reply back? Appreciate your patience for the delay during the holidaysPlease ship it back to within days to:? [redacted] ***? ? as far to issueing a prepaid? return label according to our return policy on [redacted] clearly stated as follows customer is responsible? for return shipping? fee...see belowWe are committed to your satisfactionAll items are covered under the manufacturer original warrantyWe offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchangeParcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etcwill be subject to a minimum of 20% restocking fee.? Returns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty itemscannot be returnedMerchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return departmentBuyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundableActual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department.? ? please let us know if all resolved?
hi? thank for bringing I to our attention item was returned incomplete missing parts as a courtesy customer satisfaction we have adjusted the refund and issues additional hopefully this wll resolve the matter
customer sent us an email on 12-**-right before holidays all requests take 1-business days the first business day is 01-**-next business day is today 01-***-which see below customer received this reply back? Appreciate your patience for the delay during the holidaysPlease ship it back to within days to:? [redacted] ***? ? as far to issueing a prepaid? return label according to our return policy on [redacted] clearly stated as follows customer is responsible? for return shipping? fee...see belowWe are committed to your satisfactionAll items are covered under the manufacturer original warrantyWe offer a 15-day satisfaction guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranty cards in order to receive proper credit or exchangeParcels returned with missing parts or packaging inserts, such as warranty cards, rebates, Unsealed from manufacturer or notes on the outside box, etcwill be subject to a minimum of 20% restocking fee.? Returns on TV's, Major appliances, Software, over sized items Etc., Open Ink cartage's and specialty order items and other consumable products, Personal or Health and beauty itemscannot be returnedMerchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside of the shipping carton with a Returned Merchandise Authorization issued by our return departmentBuyer is responsible for shipping back the items to Good Luck Bargains S&H is not refundableActual shipping charges will be deducted from your refund if your original order had free shipping.All refunds will be processed once item received and inspected by out customer service department.? ? please let us know if all resolved?
hi? thank for bringing I to our attention item was returned incomplete missing parts as a courtesy customer satisfaction we have adjusted the refund and issues additional hopefully this wll resolve the matter