Moovers of KC North, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:I went with Moovers to move me, because I thought you were a reputable company, that you were insured and would handle any issues caused by your people.  That was my mistake.  I don’t remember talking about the additional coverage, but honestly don’t understand why I would need it.  I would assume if I had pieces that were worth 1000’s of 1000’s of dollars I would need additional coverage, like antiques or a Ming vase.   Not to repair a table that YOU damaged.  That is something that should be explained, that you won’t stand  behind any damage your people create and that a customer should buy additional coverage because they will be out of luck if your people do any damage.  I have never asked for the table to be replaced, but wanted it repaired because it was blemish free prior to the move, and I know it was because it was just completed refinished a year earlier.Regards,
Jason [redacted]