More & More Contracting Services, LLC

Hello, Please reopen this complaint # [redacted] for further assistanceI had not previously responded to the message from the business owner because the issue has not been resolvedCurrently, the metal flashing in the bathroom ceiling remains uncovered/unfinished The last communication received from the owner of the company indicated that he would send another subcontractor to finish the workThat communication occurred on 6/30/To date, the work has not been completed and the owner has not contacted us regarding any plan to do so If the owner does not intend to finish the work as contracted, then he owes us a refund for services not performedWe have made every attempt to be accommodating to his schedule and lack of communication, however, it appears that he has no intention of finishing the work for which he has been paid in full two months ago Sincerely, [redacted]

Response:
I am the owner of this company and have many employees with various jobsI was not aware of this unacceptable behavior and will get on it ASAPLook forward to discussing with you a resolution to this problem how you see fitI deeply apologize for this inconvenience
Sent on: 6/30/
3:13:PM

First and foremost I will finish off the column as this was part of the original contract and I apologize for the delay, the column will be completed before Christmas There has been a severe misunderstanding with the existing return in the bathroomI communicated majority of construction issues or change orders with Mr***s and billing issues with Mrs***sI’m not sure what information was relayed, or a lack thereof, conveyed between Mrand Mrs***sMr***s wanted me to quote him to take the return and tie it into the existing HVAC system in the living room, bedroom, bathroom and 2nd bedroom/computer roomThe quote given was $The price was more than Mr***s had in their budget therefore no further discussion was done to close it off or to even put a door on itTherefore it was never finalized what they wanted done or even quoted what was to be done to the existing bathroom returnI’m not trying to make excuses for the existing return, it was simply left undiscussed what Mr***s wanted done therefore it was never quoted or even part of the contractI can offer to Mrs***sIf they supply the materials to finish off the return I will furnish the laborThe materials needed are: sheet of drywall, drywall mud, (1) 2x4x12, 3” drywall screws, 2” drywall screwsMy company will supply the drywall tape and labor to finish off the existing return in the basement bathroomThe work will be completed before Christmas My company will complete on a work day (Monday-Friday) provided The *** lets the contractor into the homeAttached is the original invoiceSincerest Regards, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The original agreement was for all drywall workPlease see item number on the agreement "framing and dry wall"MrMore attempted to upsell our agreement with additional HVAC work after the labor was started, however, this was not in our project budget so we declinedThe covering of the flashing in the bathroom was part of the original agreementWe will not be providing materials that were already covered and paid for under the original agreementWe will accept one of the following resolutions:Complete the remaining work in full and provide the necessary materials before December 2015; ORRefund in the amount as previously requested
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The contractor has not completed all workI can only include attachments with this email, so I've included the contract of work, the final receipt (I have others), and picture of each of the items outstandingI am not sure why he is stating that the work is completedAs you can see in the photos, it was not completedI again request a refund for the work that was not performed in June of (almost months ago), before I proceed with further legal action.Please let me know how to submit my additional documentation for your review
Regards,
*** ***

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I have been able to resolve this complaint
Please delete it from the contractor's profile.If you have questions, please call me.Thank you,*** ***
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Per Mr*** we did go back out there and service the issues raised in the complaint and the job is completed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Please contact us at [redacted] by COB 3 March 2016 to schedule the completion of the work.
Regards,
[redacted]

[redacted]  Per [redacted] I will try to get one of my contractors to go out there within the next week to frame off bathroom vent and drywall. In addition while the contractor is on-site he will finish the column. I need a date and time Ms. [redacted]s is available so I can have a contractor meet her at the home so she can let them in to complete work.[redacted]

Hello,
Please reopen this complaint #[redacted] for further assistance. I had not
previously responded to the message from the business owner because the issue
has not been resolved. Currently, the metal flashing in the bathroom ceiling
remains uncovered/unfinished.  The last communication received from the
owner of the company indicated that he would send another subcontractor to
finish the work. That communication occurred on 6/30/15. To date, the work has
not been completed and the owner has not contacted us regarding any plan to do
so. 
If the owner does not intend to finish the work as contracted, then he owes us
a refund for services not performed. We have made every attempt to be
accommodating to his schedule and lack of communication, however, it appears
that he has no intention of finishing the work for which he has been paid in
full two months ago.
Sincerely,
[redacted]
[redacted]