Moreno's Contractor

Revdex.com spoke with the business. This customer's work is covered under the warranty and the business will come out to repair the items per the terms. The customer has declined that and requested a refund. The business will not be refunding the customer but will again offer to fix per the terms of the...

warranty.

Review: Poor workmanship, broken seals in in 6 installed (winter 2015) Windows. Morenos did not want to correct window or install problem; said he have me Windows commensurate with the lower work price; I think this is elder abuse of work: I now noticed two upstairs Windows also have broken seals. I want a 50% refund of price paid for work so that I can hire another company to fix their bad Windows and work: when I asked them to fix their bad work; because, I had a lot more work for them; I was told they would not be interested in my additional workDesired Settlement: Poor overall workmanship, left my job open to elements last winter while they started working multiple jobs, windows are showing signs of broken seals, windows sweat inside the glass; poorly installed lower level window showing signs of caulking separating from outside window; attempts to have work finished last year in a professional manner proved futile. I want a refund on what it will cost another contractor to remove and install Windows with broken seals; approach do lately eight. Morenos did not want to fix problems last winter, nor do any more work. I don't trust Morenos to come back and fix their work; I want a 50% refund of price paid to have another contractor fix their bad work:

Business

Response:

Revdex.com spoke with the business. This customer's work is covered under the warranty and the business will come out to repair the items per the terms. The customer has declined that and requested a refund. The business will not be refunding the customer but will again offer to fix per the terms of the warranty.