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Morgan Apartments

1611 Oak Creek Ln, Bedford, Texas, United States, 76022-4936

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Morgan Apartments Reviews (%countItem)

I separated from my husband several months ago. He live in an apt with my name on the lease & the lease ends 5/31/19. He received the notice to renew this month, March 2019. I went into the leasing office today 3/26/19 to sign a notice to vacate because I am NOT signing another lease under any circumstances. I also emailed the notice to vacate & notify that I am not signing another lease. I am also mailing a certified letter dated 3/26/19 tomorrow 3/27/19. I received an email back from the investment ***(***) that said I cannot sign a notice to vacate without my estranged husband signing first & then I have to sign within 24 hours after him. I have never heard of a person being financially responsible for an apartment past the lease that they do not live in for the rest of their life. I am not signing another lease. Today 3/26/19 was over 60 days notice that I am not signing another lease. How can I be legally & financially responsible when the lease ends 5/31/19? See email I sent: This is a follow-up to the request I made with *** this afternoon that refused to allow me to sign a notice to vacate without ***. Per *** I cannot sign a notice to vacate without ***. I am not signing another lease. Consider this my signed notice to vacate

Morgan Apartments Response • Mar 29, 2019

Ms. came in wanting to give a notice to move out at the end of the lease which ends 5/31/2019. She stated that she didn't know what the other lease holder was gonna do. We explained to her that both lease holders need to sign the the notice to vacate since they are both legally responsible for the apartment and utilities since they did not sign the Removal of Roommate Addendum releasing her from the lease. Per sections 36.1 Requirements and Compliance. Your move-out notice doesn’t release you from liability for the full term of the Lease or renewal term. You’ll still be liable for the entire Lease term if you move out early except under Par. 9, 17, 22, 23, or 31.

We also informed her that if both parties sign the notice, that they are both still responsible for the final account statement for utilities or damages (if any) at the end of the lease term. The utilities are usually 45-60 days behind. Since the last conversation with the residents, both parties have signed the notice to vacate and are expected to move out 5/31/2019 with no other issues, but both are still responsible to pay rent as normal until moved out

Thank you.

Morgan Apartments

I received a text from this apartment complex about a move-in special they were having. I responded telling them I was interested but saying I had previous issues on my credit. I spoke with *** and told him in detail about a prior debt we had. He then told me I could still apply and would just need to pay an extra deposit. My husband had other questions so he called *** and asked. Again, we were told we would need to pay a double deposit. *** proceeded to email the application to me. On the application it states the $250 deposit is refundable unless you decline the offer or you falsify information. We were later denied and we told it was from prior evictions. There are no evictions on my credit report nor do I have any open cases so I was completely unaware of any of this. I then asked about my refund and was told by *** Garcia I would not receive a refund. When I asked why, both *** and *** never responded. I did not falsify or decline an offer so I should be issued a refund.

Morgan Apartments Response • Jul 26, 2018

applied with our community on July 11th 2018. When the application process began, they had stated that they had a housing debt that had reached the two year mark (not an eviction). We told her that our rental qualifications state: Evictions are an automatic denial but could work with housing debts over two years old and no more then one. No evictions- can be up to 1 months rent deposit. It also states: Application deposits will only be refunded on denied applicants; unless falsification of the application occurred. Deposits will not be returned for cancellations, they will be retained as liquidated damages. This form was signed by both parties that applied.

The S2 Policy that is also included with the application also states: Your application deposit will be refunded if you or any co-applicant(s) is denied rental per our rental criteria. However, an application deposit will not be refunded if you or any co-applicant(s) for the following: The deposit will be retained by us as liquidated damages if you or any co-applicant(s) fail to answer any question(s) on the rental agreement or if you give false information. Again, this was also signed by both parties. No housing debt or evictions were marked on the application.

When the screen results came back, they were denied for an eviction. We reached out to both parties and sent the action letter from the results letting them know the results being denied. We asked for the judgment papers/documents showing that it was not an eviction but merely the housing debt. We were told that they didn't not know where the documents were/could not locate since they were in Oklahoma. We explained to them that the money was not refundable and went over all the documents that explained why they would not be getting the money back.

I have attached the documents that were signed by both parties. Thank you.

Customer Response • Jul 26, 2018

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me.

Regards

I put in my 60 day notice to move out and I kept getting denied from other places but I didn’t know why. Comes to find out oak creek apartments have put any eviction on my record from last year 2016 that I had no clue about. I’ve been living in the same apartment a year later and had no clue. So when I found out that they put the evection on my record I asked if I could be let out of my lease because I’ve missed out on so much money applying for other places and they said no. I made arrangements on my rent last year but it didn’t matter I guess because they still filed an eviction. I’ve went days without AIr conditioning with a newborn baby and they apartment is infested with roaches. I’ve had problems with bugs from day one and the problem was never fixed. I feel I should be able to get out my lease since it’s their fault I was getting denied by other places.

Morgan Apartments Response

Customer ***

ID # ***

Our policy is to serve notices to vacate if rent is not paid by the 3rd. Once we file eviction, the constable will serve court papers, therefore we can not just put an eviction on someones's credit. In the middle of September 2017, we gave you a copy of the dismissal paperwork for the eviction in question. We also have pest control at our property the 1st 4 Monday's each month, you only have to request them to come to your apartment. We have only one work order for an ac from the past year, if you have maintenance issues, pelase contact the leasing office we are happy to assist. Lastly, we can take another 60 day notice to vacate, however we can not just let you out of your lease contract.

Thank you

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Address: 1611 Oak Creek Ln, Bedford, Texas, United States, 76022-4936

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+1 (817) 545-6965

Web:

www.s2cp.com

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