Mr*** called to inquire about balancing his rotating assembly and was quoted a price of $plus taxI checked his crankshaft by spinning it on the balancerIt was near perfect, no correcting neededHis rods and pistons, while not perfect, matched up within the tolerance rangeHis
invoice does not reflect a charge for balancing his parts, the charge was to check the balanceIn my opinion they were well within the accepted tolerance and needed no work done to themI charged him a lesser amount than quoted because they needed no work.Part of the ticket was for grinding the crankshaft mains. I called and got authorization from him to do this for $75.00 before I did itThis item is unrelated to the balancing.When he returned with the rods and pistons I told him to leave them if he wanted them balanced exactly instead of within toleranceHe refused. All he wanted to do rant and rave and threaten me with an attorney and the police.He received what he paid for.1) Lower price than quoted because crankshaft was perfect, rods and pistons within tolerance2) Crankshaft ground to under standardThis was not part of the balancing job.After over years in the same business at the same location I have found some customers you cannot pleaseI will not tolerate threats in person or by phone, both of which he did.*** ***complaint Num ***
Mr*** called to inquire about balancing his rotating assembly and was quoted a price of $plus taxI checked his crankshaft by spinning it on the balancerIt was near perfect, no correcting neededHis rods and pistons, while not perfect, matched up within the tolerance rangeHis
invoice does not reflect a charge for balancing his parts, the charge was to check the balanceIn my opinion they were well within the accepted tolerance and needed no work done to themI charged him a lesser amount than quoted because they needed no work.Part of the ticket was for grinding the crankshaft mains. I called and got authorization from him to do this for $75.00 before I did itThis item is unrelated to the balancing.When he returned with the rods and pistons I told him to leave them if he wanted them balanced exactly instead of within toleranceHe refused. All he wanted to do rant and rave and threaten me with an attorney and the police.He received what he paid for.1) Lower price than quoted because crankshaft was perfect, rods and pistons within tolerance2) Crankshaft ground to under standardThis was not part of the balancing job.After over years in the same business at the same location I have found some customers you cannot pleaseI will not tolerate threats in person or by phone, both of which he did.*** ***complaint Num ***