Morici's Bridal

Review: I paid $50 dollars and services were not rendered and a refund or store credit was not givin they simply took my money and never provided any services.Desired Settlement: refund of full payment $50 I have receipts showing proof of payment.

Review: The owner of this store is the owner of dresses by [redacted] and [redacted]s bridal in San Diego, Ca. BRIDES BEWARE!!! Be cautious of this business. I ordered a dress with [redacted] (the owner) this PAST NOVEMBER (as in last year) put down more than the required 20% deposits gave all the information dress style, visuals and she even took my measurement...and today, May 13...I have yet to attend a fitting appointment., knowing very well I need before Sat May 23. I've made multiple appointments and either [redacted] completely flake out or doesn't show up (and doesn't bother to let me know) so I drive more than 30 miles to see that her store is closed and she isn't there. I don't even know if my dress is done. [redacted] is also doing my sister quince pillow and doll and she is aware the quince is Sat May 23 and we have yet to hear from her. We have done all in our power as behalf as a customer to reach out and work it out but she doesn't return phone calls, and gives excuse after excuse. She clearly doesn't value our business nor prioritizes it. She is also doing my wedding bridesmaid dresses and I was considering to use her for my wedding dress but after this nightmare of an experience I can't jeopardize the best day of my life for her unprofessionalism. I'm so embarrassed that I referred my friends, family and bridesmaid to her business...hopefully they learn how to value a loyal customers and their business. Hopefully after this review she is call me back... With a refund of my deposit or at least an confirm appointment for a fitting where she actually shows up. Brides beware!!!!Desired Settlement: I would like a refund ASAP for my dress that I haven't received or a call back on scheduling an appointment where the owner actually shows up like she says she does, and completes the work like she should have done in the first place. I would like her refund and cancellation policy for my bridesmaid dresses. My mom also ordered two dresses, and paid them in full...I would like for her either to refund the complete purchase or the product originally promised.