Thank you for forwarding Ms [redacted] ’s complaint to usIn reviewing her complaint, it is hard to substantiate that we caused the problem with her wiring without actually seeing what happenedThat being said, because she did try to contact us unsuccessfully, we will issue a credit to her in the amount of $
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedThank you for your timely processing Regards, [redacted]
Please note that we did not make the decision to deny Mr*** replacement of his engine. *** of America made that decision based on Mr*** not being able to show proof of oil changes performed. This is an issue between Mr*** and *** of America. I have
provided him with the phone number to contact them. Here it is again. 1-***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Thank you for your timely processing.
Regards,
[redacted]
Thank you for forwarding Mr. [redacted]'s complaint to us. When his car was towed in on the 29th, it was assumed that the repairs would be covered under warranty. However, it turned out that the car had had no maintenance done during its lifetime which Mr. [redacted] did not disclose, thus...
[redacted] made the decision that the repairs and rental car would not be covered. If they had been, the rental car charges would have been included in the repair. Please note that we were not reimbursed for the diagnosis and time to try and get the repair covered under warranty and did not charge Mr. [redacted] for the $315 that we had invested in the job. Mr. [redacted] had the rental car from November 29th to December 5th when he learned that the repairs would not be covered. That is a total of 7 days at [redacted]'s reimbursement rate of $35 per day. That brings the total to $245, which is less than the $315 we gave him and way less than the $550 that he claims is owed to him. Since we absorbed $315 and his rental expense should have been $245, I feel that we were fair in how we handled this situation.
Thank you for forwarding Ms [redacted]’s complaint to us. In reviewing her complaint, it is hard to substantiate that we caused the problem with her wiring without actually seeing what happened. That being said, because she did try to contact us unsuccessfully, we will issue a credit to her in the...
Thank you for forwarding Ms [redacted] ’s complaint to usIn reviewing her complaint, it is hard to substantiate that we caused the problem with her wiring without actually seeing what happenedThat being said, because she did try to contact us unsuccessfully, we will issue a credit to her in the amount of $
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolvedThank you for your timely processing Regards, [redacted]
As stated before, we have no control over this. This is a *** of America issue and the customer needs to contact them
Please note that we did not make the decision to deny Mr*** replacement of his engine. *** of America made that decision based on Mr*** not being able to show proof of oil changes performed. This is an issue between Mr*** and *** of America. I have
provided him with the phone number to contact them. Here it is again. 1-***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Thank you for your timely processing.
Regards,
[redacted]
Thank you for forwarding Mr. [redacted]'s complaint to us. When his car was towed in on the 29th, it was assumed that the repairs would be covered under warranty. However, it turned out that the car had had no maintenance done during its lifetime which Mr. [redacted] did not disclose, thus...
[redacted] made the decision that the repairs and rental car would not be covered. If they had been, the rental car charges would have been included in the repair. Please note that we were not reimbursed for the diagnosis and time to try and get the repair covered under warranty and did not charge Mr. [redacted] for the $315 that we had invested in the job. Mr. [redacted] had the rental car from November 29th to December 5th when he learned that the repairs would not be covered. That is a total of 7 days at [redacted]'s reimbursement rate of $35 per day. That brings the total to $245, which is less than the $315 we gave him and way less than the $550 that he claims is owed to him. Since we absorbed $315 and his rental expense should have been $245, I feel that we were fair in how we handled this situation.
Thank you for forwarding Ms [redacted]’s complaint to us. In reviewing her complaint, it is hard to substantiate that we caused the problem with her wiring without actually seeing what happened. That being said, because she did try to contact us unsuccessfully, we will issue a credit to her in the...
amount of $275.49