Initial Business Response / [redacted] (1000, 5, 2016/06/20) */ Contact Name and Title: [redacted] Sales Manager Contact Phone: 775-825- Contact Email: [redacted] came in on a Saturday, I had one of my Mechanics take a quick look at the bike, I was told of a couple of issues with the bikeI told [redacted] the issues with the bike and made a offer on her bike [redacted] agreed to the price and I told her that I will still need to have a full inspection on the bike, I also told her at that time that I did not have a check signer at the store and I probably would not have one at the store until the following Tuesday or WednesdayShe said that would be fineI also told her that I could either mail her the check or she could drive in from out of townShe said to mail the checkThe following Tuesday, I received several calls from [redacted] , and I informed her that the owner had not come in at that point [redacted] told me she needed the money by Wednesday so that she and her daughter could go see [redacted] 's husband who is attending [redacted] in [redacted] asked if we could overnight the check to herWhen the owner of Michaels Reno Powersports came in, I immediately had her sign the check and we sent her check to her with a overnight statusNot once did [redacted] argue or disagree with the price that we agreed onWe also bought the bike from [redacted] with no title, which is something we do not generally doI feel we went above and beyond for her
Initial Business Response / [redacted] (1000, 5, 2016/06/20) */ Contact Name and Title: [redacted] Sales Manager Contact Phone: 775-825- Contact Email: [redacted] came in on a Saturday, I had one of my Mechanics take a quick look at the bike, I was told of a couple of issues with the bikeI told [redacted] the issues with the bike and made a offer on her bike [redacted] agreed to the price and I told her that I will still need to have a full inspection on the bike, I also told her at that time that I did not have a check signer at the store and I probably would not have one at the store until the following Tuesday or WednesdayShe said that would be fineI also told her that I could either mail her the check or she could drive in from out of townShe said to mail the checkThe following Tuesday, I received several calls from [redacted] , and I informed her that the owner had not come in at that point [redacted] told me she needed the money by Wednesday so that she and her daughter could go see [redacted] 's husband who is attending [redacted] in [redacted] asked if we could overnight the check to herWhen the owner of Michaels Reno Powersports came in, I immediately had her sign the check and we sent her check to her with a overnight statusNot once did [redacted] argue or disagree with the price that we agreed onWe also bought the bike from [redacted] with no title, which is something we do not generally doI feel we went above and beyond for her