Morrison Plumbing

I received a call from the water company saying my water bill had tripled from $25 to $90 in this one month. At the same time my grandson who rents my old house said his water bill went from $25 to $75 this month. I had such good results with Morrison and son from previous work done that I immediately called them and told them the problem. This was Tuesday and I made an appointment for Thursday. Promptly at 8:00 Thursday morning Brody showed up. He is a very personably man who I can tell is a good employee. He whistled while he worked and that is the sign of a contented employee who likes his job, that and the fact that he had only good things to say about his boss and the people he worked with. How refreshing that was. He said they pray before work. How awesome is that? He went right to work and was very particular about the work he did. He took the time to answer any questions I had. When he was finished, he cleaned up his mess and he followed me to the other house. There he also did great work and also cleaned up his mess. Finding the reason for the high-water bills in both houses. I am very pleased with all work I have had done from Morrisons. I will use them again for any other plumbing needs I might have. I would also highly recommend them and have recommended them to others. Thank you, Morrison, and sons and thank you Brody. May God continue to bless your business.

Initial Business Response / [redacted] (1000, 6, 2016/02/11) */

Absolutely, I can issue a refund in the amount of $back to the customer. This refund will be issued as of October 13th, giving plenty of time to clear all banks. I would like to apologize for any and all misunderstandings which may have taken place. In speaking with our
expert, the seal is/was only part of it. With the raw sewage that is in the crawlspace, the gnats/bugs will continue to be a problem.Since we always stand behind all of our work and our service experts, I do want you to be happy and hope your refund in the amount of $will do so. We are a 100% satisfaction guarantee company. Thank you very much for your time. Please expect to see the check in the mail to you shortly after the 13th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meWe accept Morrison Plumbing's refund of $However, when sending a technician to inspect a CRAWLSPACE, the vendor should not send an especially large man, who clearly cannot fit throughout the CRAWLSPACE, to make an assessment of the damageAlso, there should be options for the customera fee to repair the immediate damage, or completely replace all plumbing$for an estimate and then a price of $15,to complete the all new plumbing is frightening! *** ***
Sincerely,

Initial Business Response /* (1000, 6, 2016/02/11) */