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Morton's Towing and Recovery

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Morton's Towing and Recovery Reviews (1)

Review: On Saturday Feb. 23 2013 we contacted [redacted] road side assistance to request a tow truck. All information provided to [redacted] regarding this request was correct and complete including the fact that the vehicle has been just paurchased and the vehicle has dealer license plate. The [redacted] representative who took our call accepted our request and sent a tow truck from Morton's towing and recovery Company which is one their contractors.

When the tow truc arrived, the tow truck operator stated that he could not tow the vehicle because it has a dealer's tag. However he offered to perform this work if we paid him forty dollars ($40) "under the table" so he "keeps his mouth shut" and tow our vehicle. At that time we realized that the operator's intention was to charge us the $40 and then charge the [redacted] again for this work. So we refused to pay him his requested "under the table money" citing that the [redacted] had been notified about the vehicle's tag and our request for towing had been accepted by them. There are three (3) withnesses who were present and were part of this conversation with the tow truck driver.

At that time the driver contacted the [redacted] and gave them an unknown statement about this case. When [redacted] received the unknown information from the tow truck operator, they reveresed their decision to tow our vehicle and we were told that based on the information received form the tow truck driver they can not tow my car. We don't know what infomation was given to [redacted] by the tow truck driver, however we have already filed a complaint regarding the way this case was handled.Desired Settlement: We would like to be get our money back and receive a written aknowlegment of misconduct by the driver of the tow truck. The tow truck driver and the dispather went out of their way to have [redacted] reverese their decision to tow my care because we refused to pay the requested "under the table money" to the tow truck driver.

The [redacted] is conducting their own investigation of this case. The [redacted] is also investigating excessive charge on my credit card.

This is a clear case of unethical and possibly criminal behavior by Morton's towing employees.

Thank you for your attention to this case.

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Description: Towing - Automotive

Address: P.O. Box 4112, Gaithersburg, Maryland, United States, 20885

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