We checked the customers vehicle and found a code for a leak detectedWe performed a smoke test on the system, found a small leak at the vent solenoid hose, we replaced the clamps and retested the system, all passed we test drove the vehicle several times all checked ok
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAs long as engine works out
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an
agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
We checked the customers vehicle and found a code for a leak detectedWe performed a smoke test on the system, found a small leak at the vent solenoid hose, we replaced the clamps and retested the system, all passed we test drove the vehicle several times all checked ok
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. They did send me a check for $which is the amount of the rebate for the difference my husband would have gotten as a first responder had we known about it when we purchased the carI'm very satisfied with the response and that can be taken down as a satisfied customer Thank you so much
Regards,
*** ***
The customer was contacted the day we received the complaintWe resolved all concerns and to our knowledge all is well Thank you for contacting us regarding this and we appreciate their patience and understanding. *** ***
[A default letter is provided here which indicates your
acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The customer was contacted the day we received the complaintWe resolved all concerns and to our knowledge all is well Thank you for contacting us regarding this and we appreciate their patience and understanding. *** ***
I did not know cust had a complaint all we did was adiagnostic and cust did not want repaired it is my understanding he deals in selling used cars and wants truck fixed to resell again we did no repairs on this vehicleI will refund cust his charge for diagnostic
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The Sales Manager has left a message to discuss with ** *** the terms of sale. Thank youMike Castrucci
We checked the customers vehicle and found a code for a leak detectedWe performed a smoke test on the system, found a small leak at the vent solenoid hose, we replaced the clamps and retested the system, all passed we test drove the vehicle several times all checked ok
I have custvehicle in shop now installing an engine
Customer called and indicated she is seeking $
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meAs long as engine works out
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an
agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Thank you for contacting us with regard to this customer Our manager, *** ***, contacted him and the situation has been resolved
We checked the customers vehicle and found a code for a leak detectedWe performed a smoke test on the system, found a small leak at the vent solenoid hose, we replaced the clamps and retested the system, all passed we test drove the vehicle several times all checked ok
I have no record of us selling this customer a vehicle I need more infovin # ? is this correct name
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
I contacted custAnd currently have his vehicle in our shop to repair.I have had severalConversations and will repair vehicle for him
We will call her number immediately.Thank youMike Castrucci
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. They did send me a check for $which is the amount of the rebate for the difference my husband would have gotten as a first responder had we known about it when we purchased the carI'm very satisfied with the response and that can be taken down as a satisfied customer Thank you so much
Regards,
*** ***
Customer called and indicated she is seeking $
The customer was contacted the day we received the complaintWe resolved all concerns and to our knowledge all is well Thank you for contacting us regarding this and we appreciate their patience and understanding. *** ***
[A default letter is provided here which indicates your
acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The customer was contacted the day we received the complaintWe resolved all concerns and to our knowledge all is well Thank you for contacting us regarding this and we appreciate their patience and understanding. *** ***
I did not know cust had a complaint all we did was adiagnostic and cust did not want repaired it is my understanding he deals in selling used cars and wants truck fixed to resell again we did no repairs on this vehicleI will refund cust his charge for diagnostic
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Thank you for contacting us with regard to this customer Our manager, *** ***, contacted him and the situation has been resolved