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Moshi's Moving and Storage, LLC

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Reviews Moshi's Moving and Storage, LLC

Moshi's Moving and Storage, LLC Reviews (13)

Moving company did not deliver all items and knew it they sent a picture to truck driver with the rest of our furniture in a storage unit Prestige was hired by us to pack and move us from Florida to Ohio, we received a binding estimate for on NovThey showed up at our house Dec.28th to pack and move our furniture to storage and told us we had to much so we had to pay more for everythingThey returned on the 29th to finish the job but sadly did not pack and take everythingHusband had to rent a truck and call in some friends to finish what we have paid them for with over another Contacted them to deliver furniture on the 30th of Jancontacted by [redacted] (CS) person on the 25th saying the driver should call us on friday no truck or contact then they told us they had days to deliverContacted on the 3rd of Febfrom a truck driver that he would be here on the 4th he did not leave Florida until the 1st Had to pay before our stuff wo

Prestige failed to arrive or even contact me during my contractual pickup window, and then refused to refund my deposit I contracted Prestige to move our apartment from California to MassachusettsThe contractual pickup window was Saturday/Sunday, February 13/I paid a deposit of $on Feb No one showed up or contacted us on Saturday or Sunday, despite multiple calls and emails to Prestige As of Monday morning, we still had no contact from PrestigeOur lease was up on Monday and we *had [redacted] to be out of our apartment by the end of the day I rented a truck from uHaul Monday morning, packed it up myself, and began driving across the country Prestige called me back midday on MondayThey told me that "the driver was sick or something" and that's why the pickup hadn't happened I explained that that was no reason to not contact me, and that I had been forced to rent a truck and do the job myselfI asked for my deposit backI was told that would be checked

This moving company has lied, taken my money, raised my fees without my consent and still have not delivered my goods I felt with this company for a move from MN to TxMy move was supposed to take place on 3/5/with a back up date of 3/6/This company didn't not contact me on Friday as promised to give me the pickup time of my furnitureI missed my leave time to get on the rode to Texas Saturday as I had to sit in my drive way ALL repeatly calling this company to find out what was going on with my moveI called this company over times on Saturday and also emailedI finally used my sons phone number to make a fake estimate which I right away received a call backI then asked them why haven't they been in touch with me and that I need my $deposit refunded [redacted] apologized and told me he was unaware the driver has not been in touch with meHe gave me his cellphone and told me he would find out where the driver was and he would call me backA few hours later

Prestige failed to arrive or even contact me during my contractual pickup window, and then refused to refund my deposit
I contracted Prestige to move our apartment from California to MassachusettsThe contractual pickup window was Saturday/Sunday, February 13/I paid a deposit of $on Feb
No one showed up or contacted us on Saturday or Sunday, despite multiple calls and emails to Prestige
As of Monday morning, we still had no contact from PrestigeOur lease was up on Monday and we *had* to be out of our apartment by the end of the day
I rented a truck from uHaul Monday morning, packed it up myself, and began driving across the country
Prestige called me back midday on MondayThey told me that "the driver was sick or something" and that's why the pickup hadn't happened
I explained that that was no reason to not contact me, and that I had been forced to rent a truck and do the job myselfI asked for my deposit backI was told that would be checked

Delivery date was supposed to be June 11, I called the company several times a day since Saturday with no response and no delivery
Company won't return any callsLeft several messages and emails and no return on any of themI'm worried they stole my belongings

Bait and switch scam
I hired a moving company that went by the name of Prestige Worldwide Moving whom claimed they were not brokers they hired their own drivers and movers and owned their own trucksThey also we rated by the Revdex.com with good ratingsI received a price from them based on my inventory and was told as long as the inventory didn't change this is how much it would costThey required a non-refundable deposit of 35%On the day of the move guys showed up to my house on foot and told me they couldn't get the truck to my houseThey looked at my stuff and then told me that based on what they were seeing this move was now going to be over $(it was originally $1687) and that didn't include a shuttle to get my stuff to the truckI obviously declined as I don't have that kind of moneyThe company obviously wouldn't give me my deposit back and wouldn't even talk with anyoneThese are a bunch of crooks that are operating a bait and switch type scheme

The rates are extremely reasonable with no hidden surprises in the end as oppose to other moving servicesMy furniture arrived safely with no scratches/damages, and the staff was super efficient, extremely communicative and overall just so pleasant as they arrived on time and got straight to work

The rates are extremely reasonable with no hidden surprises in the end as oppose to other moving servicesMy furniture arrived safely with no scratches/damages, and the staff was super efficient, extremely communicative and overall just so pleasant as they arrived on time and got straight to work

Moving company did not deliver all items and knew it they sent a picture to truck driver with the rest of our furniture in a storage unit
Prestige was hired by us to pack and move us from Florida to Ohio, we received a binding estimate for
on NovThey showed up at our house Dec.28th to pack and move our furniture to storage and told us we had to much so we had to pay more for everythingThey returned on the 29th to finish the job but sadly did not pack and take everythingHusband had to rent a truck and call in some friends to finish what we have paid them for with over another
Contacted them to deliver furniture on the 30th of Jancontacted by *** *** (CS) person on the 25th saying the driver should call us on friday no truck or contact then they told us they had days to deliverContacted on the 3rd of Febfrom a truck driver that he would be here on the 4th he did not leave Florida until the 1st
Had to pay before our stuff wo

This company is anything but prestigeThey are very cordial and polite until they get the initial down payment and a signed contract and it goes down hill from thereFor what they charge you expect better serviceI had to keep calling to get a delivery date which changed several times and when I did get a date with a hour window for delivery that did not happenedMy hour window between the hours of 2- PM ended up being the 10:AM the next morningThe driver was in my area around 9:PM that night but had problems getting moving helpers because of the late hourI asked to be compensated but needless to say that was totally ignored and still have not heard anymore from them as I am writing this reviewThis company picks up your furniture but it is transferred over to another company all togetherI was told at the time of contract the same person who picked up the furniture would deliver(FALSE)! I am very disappointed with this company and regret using themThe level of service is extremely poor

This moving company has lied, taken my money, raised my fees without my consent and still have not delivered my goods
I felt with this company for a move from MN to TxMy move was supposed to take place on 3/5/with a back up date of 3/6/This company didn't not contact me on Friday as promised to give me the pickup time of my furnitureI missed my leave time to get on the rode to Texas Saturday as I had to sit in my drive way ALL repeatly calling this company to find out what was going on with my moveI called this company over times on Saturday and also emailedI finally used my sons phone number to make a fake estimate which I right away received a call backI then asked them why haven't they been in touch with me and that I need my $deposit refunded*** *** apologized and told me he was unaware the driver has not been in touch with meHe gave me his cellphone and told me he would find out where the driver was and he would call me backA few hours later

I strongly believe Moshi's Moving and Storage is in cahoots with *** MovingRegardless of the disclaimer on this webpage, I urge you not to use either one Moshi's Moving picked up my furniture in ***, NC on behalf of *** Moving and damaged it
Four weeks before my furniture was delivered and three weeks after the promised delivery date, Moshi's Movers arrived to pick up the furniture and prepare it for shipmentAt the time, two things gave me pauseFirst, they did a great job wrapping the first few pieces of furniture in cardboard, blankets and shrink-wrap until they ran out of cardboard and blanketsThe rest of the furniture was then just shrink-wrapped with no additional protectionNot to worry, they said, when we get back to the office, we will make sure the furniture is properly protectedSpoiler alert, my photos show that nothing further was done to protect those pieces of furniture
The second thing that gave a pause was the "bait and switch" by the mover when he told me my Binding Moving Estimate would take up more room on the truck and so I have to pay more for additional space dedicated solely for my furniture, yeah, $moreKeep in mind that I just travelled from*** to *** to settle my mom's estate and to get our family legacy furniture shipped to***I had already paid a deposit, the movers had arrived late, it was hot and my kids and I were tiredI paid itWhen the furniture was delivered, I made sure to inspect the truck and I took photosOf course, my furniture in the additional space that I paid for was intermingled with furniture from another customer
I truly hope you are doing a better job at your due diligence in choosing a mover than I didIf you are communicating with them to get an estimate, STOP! If you don't believe this review and you're still thinking about using them, please take the time to do additional research

I strongly believe Moshi's Moving and Storage is in cahoots with *** MovingRegardless of the disclaimer on this webpage, I urge you not to use either one Moshi's Moving picked up my furniture in ***, NC on behalf of *** Moving and damaged it
Four weeks before my furniture was delivered and three weeks after the promised delivery date, Moshi's Movers arrived to pick up the furniture and prepare it for shipmentAt the time, two things gave me pauseFirst, they did a great job wrapping the first few pieces of furniture in cardboard, blankets and shrink-wrap until they ran out of cardboard and blanketsThe rest of the furniture was then just shrink-wrapped with no additional protectionNot to worry, they said, when we get back to the office, we will make sure the furniture is properly protectedSpoiler alert, my photos show that nothing further was done to protect those pieces of furniture
The second thing that gave a pause was the "bait and switch" by the mover when he told me my Binding Moving Estimate would take up more room on the truck and so I have to pay more for additional space dedicated solely for my furniture, yeah, $moreKeep in mind that I just travelled from*** to *** to settle my mom's estate and to get our family legacy furniture shipped to***I had already paid a deposit, the movers had arrived late, it was hot and my kids and I were tiredI paid itWhen the furniture was delivered, I made sure to inspect the truck and I took photosOf course, my furniture in the additional space that I paid for was intermingled with furniture from another customer
I truly hope you are doing a better job at your due diligence in choosing a mover than I didIf you are communicating with them to get an estimate, STOP! If you don't believe this review and you're still thinking about using them, please take the time to do additional research

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