when my items were delivered I was missing boxes, all happen to be electronics in original boxes Flat screen Tvs and stereo claim number [redacted] not getting any response and calls ignored on lost items Below is on email string requesting resolutionI have made a min 0f attempted calls To East Coast Movers [redacted] It has been weeks since I last talk to *** I was promised a proposal last week and did not receive anything Nor have I received a reply from any email correspondence I send out From: [redacted] Sent: Monday, February 13, ***X X:XX AM To: 'EAST COAST MOVING AND STORAGE' Cc: 'CS @ Moving Services, Inc.' Subject: RE: Re: Follow up on your claim To East Coast Movers This is a follow-up- from my conversation from [redacted] this morning8:AM PCT He stated that I should be receiving a letter with my settlement proposal by mail to my house by next week T
The company did not fulfil their contracted datesThe company picked up my personal property and have been unreachable I contracted a move with East Coast Moving & Storage for an August 19th or 20th moveMy contract was not adhered to and East Coast Moving & Storage and its "sister" company changed the move to SundayOn Sunday I received a phone call at 4:20pm stating they had issues with their truck and were behind with the other movesMy move was then moved to Monday, August 22nd at 7:00amGlobal Movers employees arrived and told me I had more things than their truck would hold and that they would have to come back with another truckThe movers left with my things to an unknown location, without providing me any paperwork That same day, I did not hear from anyone from Global MoversUpon reaching out I was told that the earliest they could return was Wednesday, August 24thThis was unacceptable, my move had already been moved multiple days because of their lack of commitme
Movers damaged my furniture, delivered days after pick up, promised 4-days Charged extra money at time of pick up or would not pick up furnitur Charged extra amount than quote at time of pick up otherwise would not load truck Promised delivery days repeatedly and finally delivered days later on thanksgiving morning! Damaged several pieces of furniture, list kitchen table and offered $for all damaged and list items Worst moving experience of my life Never use again
Was quoted $4500, at arrival told $10,000, then price $8000, then forced to pay cash or goods withheld at delivery for increased amount than quoted
Quoted $by sales; Chris *** on 7/25/17, pick up of goods by East Coast move in Enterprise truck on 8/5/17; told cost would be $10,Then after asking company to leave, price reduced down to $Paid in check partial payment to 'moving services'Continued to be sent electronic payments; to send checks for continued transport of goods from VA to CAone check to Movers, one to East coast moveUpon expected delivery, told must pay remaining balance in cash-$to reach total of $7800; instead told $After multiple calls/threats goods would not be delivered, me crying, threatening DOT reports, legal, finally a director of operations called; and stated I only would have to pay the $upon delivery the driver insisted on cash of $3500, or he would leave with my goods, helpless and desperate to receive my personal i
The company did not fulfil their contracted datesThe company picked up my personal property and have been unreachable
I contracted a move with East Coast Moving & Storage for an August 19th or 20th moveMy contract was not adhered to and East Coast Moving & Storage and its "sister" company changed the move to SundayOn Sunday I received a phone call at 4:20pm stating they had issues with their truck and were behind with the other movesMy move was then moved to Monday, August 22nd at 7:00amGlobal Movers employees arrived and told me I had more things than their truck would hold and that they would have to come back with another truckThe movers left with my things to an unknown location, without providing me any paperwork That same day, I did not hear from anyone from Global MoversUpon reaching out I was told that the earliest they could return was Wednesday, August 24thThis was unacceptable, my move had already been moved multiple days because of their lack of commitme
when my items were delivered I was missing boxes, all happen to be electronics in original boxes Flat screen Tvs and stereo
claim number ***
not getting any response and calls ignored on lost items Below is on email string requesting resolutionI have made a min 0f attempted calls
To East Coast Movers
*** *** ***
It has been weeks since I last talk to *** I was promised a proposal last week and did not receive anything
Nor have I received a reply from any email correspondence I send out
From: *** ***
Sent: Monday, February 13, ***X X:XX AM
To: 'EAST COAST MOVING AND STORAGE'
Cc: 'CS @ Moving Services, Inc.'
Subject: RE: Re: Follow up on your claim
To East Coast Movers
This is a follow-up- from my conversation from *** this morning8:AM PCT
He stated that I should be receiving a letter with my settlement proposal by mail to my house by next week
T
Movers damaged my furniture, delivered days after pick up, promised 4-days Charged extra money at time of pick up or would not pick up furnitur
Charged extra amount than quote at time of pick up otherwise would not load truck Promised delivery days repeatedly and finally delivered days later on thanksgiving morning! Damaged several pieces of furniture, list kitchen table and offered $for all damaged and list items Worst moving experience of my life Never use again
I gave a detailed/ itemized list to *** over the phone and when the movers came to pack my stuff on the day of my move, the quote tripled
Its one thing to miss a quote but to triple the cost on the day you need to move is ridiculous! I outlined everything I had to *** over the phone and even stating I had oversized furnitureI am not a professional mover so I don't know how much cubic feet I have but when the movers showed up they immediately wanted me to sign a contract before we had even gone over inventoryAfter I tried to explain to the mover that was not going to work he immediately got defensive and walked outI tried to then contact The company and they refused to refund my deposit all the while keeping me on the phone for minutes only to say they were going to have the same mover call me back in which he didn't
when my items were delivered I was missing boxes, all happen to be electronics in original boxes Flat screen Tvs and stereo claim number [redacted] not getting any response and calls ignored on lost items Below is on email string requesting resolutionI have made a min 0f attempted calls To East Coast Movers [redacted] It has been weeks since I last talk to *** I was promised a proposal last week and did not receive anything Nor have I received a reply from any email correspondence I send out From: [redacted] Sent: Monday, February 13, ***X X:XX AM To: 'EAST COAST MOVING AND STORAGE' Cc: 'CS @ Moving Services, Inc.' Subject: RE: Re: Follow up on your claim To East Coast Movers This is a follow-up- from my conversation from [redacted] this morning8:AM PCT He stated that I should be receiving a letter with my settlement proposal by mail to my house by next week T
The company did not fulfil their contracted datesThe company picked up my personal property and have been unreachable I contracted a move with East Coast Moving & Storage for an August 19th or 20th moveMy contract was not adhered to and East Coast Moving & Storage and its "sister" company changed the move to SundayOn Sunday I received a phone call at 4:20pm stating they had issues with their truck and were behind with the other movesMy move was then moved to Monday, August 22nd at 7:00amGlobal Movers employees arrived and told me I had more things than their truck would hold and that they would have to come back with another truckThe movers left with my things to an unknown location, without providing me any paperwork That same day, I did not hear from anyone from Global MoversUpon reaching out I was told that the earliest they could return was Wednesday, August 24thThis was unacceptable, my move had already been moved multiple days because of their lack of commitme
Movers damaged my furniture, delivered days after pick up, promised 4-days Charged extra money at time of pick up or would not pick up furnitur Charged extra amount than quote at time of pick up otherwise would not load truck Promised delivery days repeatedly and finally delivered days later on thanksgiving morning! Damaged several pieces of furniture, list kitchen table and offered $for all damaged and list items Worst moving experience of my life Never use again
Was quoted $4500, at arrival told $10,000, then price $8000, then forced to pay cash or goods withheld at delivery for increased amount than quoted
Quoted $by sales; Chris *** on 7/25/17, pick up of goods by East Coast move in Enterprise truck on 8/5/17; told cost would be $10,Then after asking company to leave, price reduced down to $Paid in check partial payment to 'moving services'Continued to be sent electronic payments; to send checks for continued transport of goods from VA to CAone check to Movers, one to East coast moveUpon expected delivery, told must pay remaining balance in cash-$to reach total of $7800; instead told $After multiple calls/threats goods would not be delivered, me crying, threatening DOT reports, legal, finally a director of operations called; and stated I only would have to pay the $upon delivery the driver insisted on cash of $3500, or he would leave with my goods, helpless and desperate to receive my personal i
The company did not fulfil their contracted datesThe company picked up my personal property and have been unreachable
I contracted a move with East Coast Moving & Storage for an August 19th or 20th moveMy contract was not adhered to and East Coast Moving & Storage and its "sister" company changed the move to SundayOn Sunday I received a phone call at 4:20pm stating they had issues with their truck and were behind with the other movesMy move was then moved to Monday, August 22nd at 7:00amGlobal Movers employees arrived and told me I had more things than their truck would hold and that they would have to come back with another truckThe movers left with my things to an unknown location, without providing me any paperwork That same day, I did not hear from anyone from Global MoversUpon reaching out I was told that the earliest they could return was Wednesday, August 24thThis was unacceptable, my move had already been moved multiple days because of their lack of commitme
when my items were delivered I was missing boxes, all happen to be electronics in original boxes Flat screen Tvs and stereo
claim number ***
not getting any response and calls ignored on lost items Below is on email string requesting resolutionI have made a min 0f attempted calls
To East Coast Movers
*** *** ***
It has been weeks since I last talk to *** I was promised a proposal last week and did not receive anything
Nor have I received a reply from any email correspondence I send out
From: *** ***
Sent: Monday, February 13, ***X X:XX AM
To: 'EAST COAST MOVING AND STORAGE'
Cc: 'CS @ Moving Services, Inc.'
Subject: RE: Re: Follow up on your claim
To East Coast Movers
This is a follow-up- from my conversation from *** this morning8:AM PCT
He stated that I should be receiving a letter with my settlement proposal by mail to my house by next week
T
Movers damaged my furniture, delivered days after pick up, promised 4-days Charged extra money at time of pick up or would not pick up furnitur
Charged extra amount than quote at time of pick up otherwise would not load truck Promised delivery days repeatedly and finally delivered days later on thanksgiving morning! Damaged several pieces of furniture, list kitchen table and offered $for all damaged and list items Worst moving experience of my life Never use again
I gave a detailed/ itemized list to *** over the phone and when the movers came to pack my stuff on the day of my move, the quote tripled
Its one thing to miss a quote but to triple the cost on the day you need to move is ridiculous! I outlined everything I had to *** over the phone and even stating I had oversized furnitureI am not a professional mover so I don't know how much cubic feet I have but when the movers showed up they immediately wanted me to sign a contract before we had even gone over inventoryAfter I tried to explain to the mover that was not going to work he immediately got defensive and walked outI tried to then contact The company and they refused to refund my deposit all the while keeping me on the phone for minutes only to say they were going to have the same mover call me back in which he didn't