Mosquito Squad

***called and said that they do not have contracts as this is done over the phone and the work they do is during the day and most people aren't home so they do not require a signatureThe business does have a two part receipt one part is left with the customer with the invoice and the other is kept on record with the businessHe has emails to the customer from the time of the service, his copy of the receipt and the spray receipt He has provided the emails and documents that were sent to the customer that were all ignored until the account was taken to collections

We had storm damage in summer of Met with a few different contractors and felt most comfortable with Dan and his companyWe were not disappointedTop notch service and resultsCrew was greatResults were as good as promised and the clewas better then expectedI would recommend Dan and Minnesota Valley Roofing & Restoration to anyoneWell done
Chad and Desta - Chanhassen

They do not honor the 100% guaranteeIt rained hours after they came out to sprayTwo weeks later and we have mosquitoesThey will not respray because we are at the end of contractWill not have them back next yearAlso, we had issues when we originally signed upOwner told me I didn't sign up even though I thought I didI had a confirmation email and charge on my credit cardHe never called back as promisedI finally received an email with a schedule dayVery rude

Dan with MN Valley was referred to us through a friend of ours that used him to update their roofWe recently had a hail storm in Mound, so we contacted Dan for restoration and he was FABULOUS to work withHe took care of everything for the entire claimI would HIGHLY recommend MN Valley if your in search of a contractor that will go above and beyond your expectationsThey are a very professional company, excellent crews and cleanupWe are very happy with the outcome of the jobThanks for everything Dan you will be our #choice every time! We will be spreading the word about MN Valley!

The business contacted Revdex.com to respond to this complaintThe customer’s services took place in September The customer did not pay for the service providedThe business sent notification to the customer several times but when the customer did not respond to those messages or pay
for the services rendered the business sent her account to collectionsShe is now trying to get out of paying a bill that is due

We live in Blaine and went through the June hail storm We had a lot of contractors to choose from and went with Dan Needless to say we are thrilled with the work and Dan's attention to the job! With that many claims out there Dan was actively involved with the day to day repairs and saw it all the way through with us Our neighbors went with another contractor and are still dealing with the nightmare of mishandled claims and poor workmanship, a year later I would highly recommend Dan and his company to all Thank you Dan!

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,*** ***
Please asked them for my signature, I was at work on that day in didn't received their services

[redacted]called and said that they do not have contracts as this is done over the phone and the work they do is during the day and most people aren't home so they do not require a signature. The business does have a two part receipt one part is left with the customer with the invoice and the other is kept on record with the business. He has emails to the customer from the time of the service, his copy of the receipt and the spray receipt.  He has provided the emails and documents that were sent to the customer that were all ignored until the account was taken to collections.

Review: I received a call from a debt collection stating that I have a outstanding debt with the Mosquito Squad for 108.00, I called Mosquito Squad and spoke with [redacted] on 1/23/2015 and he said that someone came out to my home on Sept 13, 2013 and service the outside of my home. I didn't have that service done. I asked him to send or fax me a copy of it back and 2013 and then again 1/23/2015, so, that I could see where I signed for this services and he refused to do so, I remember getting a call like this in 2013 and I told them that I was at work on that day and would they please send me a copy and I didn't receive it then. Now and 2015 a get a collections call. I have very good credit and I pay my bills. Please help because I don't want this on my credit and I can't afford to pay for something that I didn't have done.Desired Settlement: Please to have this remove from the collections broad.

Business

Response:

The business contacted Revdex.com to respond to this complaint. The customer’s services took place in September 2013. The customer did not pay for the service provided. The business sent notification to the customer several times but when the customer did not respond to those messages or pay for the services rendered the business sent her account to collections. She is now trying to get out of paying a bill that is due.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

Please asked them for my signature, I was at work on that day in didn't received their services.

Business

Response:

[redacted]called and said that they do not have contracts as this is done over the phone and the work they do is during the day and most people aren't home so they do not require a signature. The business does have a two part receipt one part is left with the customer with the invoice and the other is kept on record with the business. He has emails to the customer from the time of the service, his copy of the receipt and the spray receipt. He has provided the emails and documents that were sent to the customer that were all ignored until the account was taken to collections.