I emailed them asking a question. The response was an email with run around and a link that lead to links about articles. I wanted a case and while maneuvering around their website, I wasnt finding the case. The 1st email was insinuating that I was stupid. I responded about it and got an even more disrespectful email back. So...I asked for their supervisors name and number. It was provided. I did not expect to be talked down to and treated poorly by a company I have stood behind FOR YEARS. I didnt want anything other than info on one if their cases. I was given run around and talked down to and further challenged. All unnecessarily. I will NEVER buy another Mossberg product. Im sure thats no skin to them. I will be sure to tell EVERYONE I know about my experience. I will also share screenshots of the emails. Glad I know now. Garbage customer service.
I emailed them asking a question. The response was an email with run around and a link that lead to links about articles. I wanted a case and while maneuvering around their website, I wasnt finding the case. The 1st email was insinuating that I was stupid. I responded about it and got an even more disrespectful email back. So...I asked for their supervisors name and number. It was provided. I did not expect to be talked down to and treated poorly by a company I have stood behind FOR YEARS. I didnt want anything other than info on one if their cases. I was given run around and talked down to and further challenged. All unnecessarily. I will NEVER buy another Mossberg product. Im sure thats no skin to them. I will be sure to tell EVERYONE I know about my experience. I will also share screenshots of the emails. Glad I know now. Garbage customer service.