Mossy Nissan Collision Center

I took my BMW 745i to get a fender bender fix on 7/29/I was told days and $plus to fixIt ended up days and $9,plus to fix and car rental for over $1,500+After days 8/27/ I picked up my car I was told over the phone numerous times and in person my mossy Nissan reps [redacted] and [redacted] that my car was taken to the BMW dealerTo get my automatic trunk motor replace a $additional charge miscellaneous charge, days later I was again told that my cars trunk shocks needed to be replace! An additional $miscellaneous charge was added! On 8/27/the bill said $7,total plus days car rental billThat day a short man with a black shirt mossy Nissan rep I believe his name was [redacted] M infront of the women in the front desk and rep [redacted] ! I asked which BMW dealer my car was taken to? El Cajon BMW or BMW of San Diego in Kearney Mesa? He told me that my car had been taken to BMW of San Diego cus mossy has an account! A few days later the trunk was not working it would not open! I email Geico rep and he informed mossy Nissan rep [redacted] ! [redacted] email telling me to take the car in ASAP because my trunk motor was never instead!!! A big what???? That is when I exploted in angry and email a mr Patsy jones from mossy! Asking him to help! It is my Opinion I was lied to my the staff at mossy Nissan collision center in national city CA Drop off my BMW on 9/11/Friday rep [redacted] came out to meet me and he told me my car had never been taken to BMW dealer it was taken to a local shop to be fix by a mechanic that knew BMW carsI was so upset I walked outDays later stop by to talk to rep [redacted] I asked where my car was he offer me to take me and told me it was at a local shop on 16th stDrove over it look like a Tijuana body shop with broken down cars! On 9/pm finally received my car was ready to pick up Next day pick up my car as I walked to the car I turn off the alarm and roll down the windows to get the hot air out of the car The driver side door window was broken I heard a pop noiseIt was broken in the time my car was at mossy NissanI email mossy rep mr Patsy jones about the window he ignore the question or my comment that the window was broken! $ plus total to fix plus days car rental at $per day ! I truly will never take my car to this shopNext time I'm going to north county or Orange County!

I took my 2003 BMW 745i to get a fender bender fix on 7/29/15 I was told 16 days and $5000 plus to fix. It ended up 55 days and $9,102 plus to fix and car rental for over $1,500+. After 30 days 8/27/15 I picked up my car I was told over the phone numerous times and in person my mossy Nissan reps [redacted] and [redacted] that my car was taken to the BMW dealer. To get my automatic trunk motor replace a $900 additional charge miscellaneous charge, days later I was again told that my cars trunk shocks needed to be replace! An additional $500 miscellaneous charge was added! On 8/27/15 the bill said $7,102 total plus 30 days car rental bill. That day a short man with a black shirt mossy Nissan rep I believe his name was [redacted] M infront of the women in the front desk and rep [redacted]! I asked which BMW dealer my car was taken to? El Cajon BMW or BMW of San Diego in Kearney Mesa? He told me that my car had been taken to BMW of San Diego cus mossy has an account!
A few days later the trunk was not working it would not open! I email Geico rep and he informed mossy Nissan rep [redacted]! [redacted] email telling me to take the car in ASAP because my trunk motor was never instead!!! A big what???? That is when I exploted in angry and email a mr Patsy jones from mossy!
Asking him to help! It is my Opinion I was lied to my the staff at mossy Nissan collision center in national city CA.
Drop off my BMW on 9/11/15 Friday rep [redacted] came out to meet me and he told me my car had never been taken to BMW dealer it was taken to a local shop to be fix by a mechanic that knew BMW cars. I was so upset I walked out. Days later stop by to talk to rep [redacted] I asked where my car was he offer me to take me and told me it was at a local shop on 16th st. Drove over it look like a Tijuana body shop with 20 broken down cars!
On 9/21 430 pm finally received my car was ready to pick up.
Next day pick up my car as I walked to the car I turn off the alarm and roll down the windows to get the hot air out of the car.
The driver side door window was broken I heard a pop noise. It was broken in the time my car was at mossy Nissan. I email mossy rep mr Patsy jones about the window he ignore the question or my comment that the window was broken! $ 9000 plus total to fix plus 41 days car rental at $50 per day !
I truly will never take my car to this shop. Next time I'm going to north county or Orange County!

I have taken care of this matter with Ms. [redacted], she paid the owner of the vehicle for the repairs and the vehicle owner paid the collision center being that we do not accept third...

party payment.
 
[redacted],