Most Valuable Movers

Not sure how to upload photos - please see the mice fecal/urine mess on my sculpture UGH (need to contact NJ health department but I am now in WA) [redacted] I experienced a building fire in NYC and upon leaving did research whereby I could salvage my large art sculptures and ONE [redacted] Chair that due to a spinal condition was perfect(value and never heard from claims which would pay about bucks) The original contact person Angela was superb on all counts and I went with the company as it shipped by cubic space not weight (would be unable to ship them)When one of their drivers had an accident they were bought out by this huge company (from family run) I kept them in storage in NJ thinking I would eventually return but finally realized I would never be able to The storage in WA is about half the price and Angela worked as hard as she could to have them reduce my monthly rates but they would not In all I spent thousand for this company storage and shipping only to have my chair stolen (lived across Waldorf Astoria and saw this many time with other truckers) and sculpture with toxic mice urine and fecal material The company which bought them out after a trucking accident (one person died) finally sent me an email when I asked for my goods to be shipped They charged me a balance and somehow their record keeping did not know I had paid in full and they actually owed me as the delivery was overdueMy complaint is re the company that bought out this small family run company When "Serge" arrived I was dismayed by how people's goods were treated (I have lived in CA, Boston and overseas and know much about the issues with shipping) I saw one man (needed two mho) high up on a ladder trying to find my crates and having to toss other people's chairs, couches, desks et al from this height to the ground below I wish I had taken photos He needed someone below to pass the goods to It is no surprise to me that most people have broken goods upon delivery - he as well would not change his operations so that this would not occur I informed both my contact Angela (who by now had moved on) and the parent company Could care less My much anticipated chair-with it's straight back was missing Of course! A dollar chair was per my contract supposed to be padded and wrapped by the company but was not (I had two months to undo my entire apartment and trusted they would honor the contract, otherwise I would have put an old blanket around it to hide it’s quality As well a low table was damaged (not padded either and broken beyond repair) I know full well it was stolen having)I had them search as I assumed there would be camera's in the open area storage-not individual units but there was NO security) Well I had to take Angela’s word that there was a search - someone knows where that chair is I did all that was expected on my end of the contract - paying always on time They did not honor any aspect of the contract at all The insurance will be a hassle and not worth much, and being a one of a kind chair and rare in shape will never compensate me If I even get a response But that is not what I now find disgusting about this company I finally was able to start to un crate the last and largest sculpture I started to smell a disgusting fecal/urine smell I wrapped all parts (made to be taken apart in some areas)with extra plastic yet I realized very fast that there was a mice/rat colony that had inhabited my sculpture for who knows how long! Not only highly dangerous urine + fecal droppings which is supposed to be cleaned up by professionals which I cannot afford (background in the health care fields) but there was a source of food in that facility as evidenced by the beans - pinto! They had no pest control, the photos are evident of that and no security or concern about people’s goods! (I did not want to contaminate my camera so only the worst - need to get gloves and masks) Nancy whom I just spoke (March 29, 2016) with-did not say"sorry" lets see what we can do for you (as any good company who valued their customer base would) not seemed to care at all that money is their only motivationI may need 1k to have it destroyed properly

Early April a company called EZ moving was hired to execute my move from [redacted] to [redacted] Without notice, they hired a third party called Most Valuable MoversFrom the day this company showed up it was troubleThe first claim was that they no longer had a truck for my moveI needed to move my dateI refusedSuddenly they were able to come a couple days earlierUpon arrival the drivers were rough with my itemsI had to constantly ask them to handle items more carefullyAfter the truck was loaded the driver tried to grossly over charge meAgain I foughtI was promised an amount regardless of weight( I moved bedroom) they suddenly tried to charge over $4,The move was supposed to take the driver daysweeks of phone calls and being told they didn’t have my itemsFinally Most Valuable found my items and said they were being stored in a warehouse in New JerseyI was originally told once my truck was loaded at the starting point the drivers would directly leave

My father was army and we moved over timesI had more damage in one shipment with this company than we had in all whole house moves put togetherOver $4,in broken glassware and damaged and broken furniture All I asked them to cover was $1,to get the furniture repaired They are offering to pay $

I moved to [redacted] in Octusing Most Valuable MoversMany of my items were damaged beyond repairI filed a claim through CSI and was awarded $for the damages On July 4, 2016, I signed and returned the release form to Most Valuable MoversI spent a lot of time during the month of Sept 2016, speaking to Marlene on each occasion, telling me she was going to check into itTo date, I still have not received any settlement payment

My husband hired [redacted] for our out of state move (from NC to **)They quoted us what appeared to be amazing fair prices and promised us professionalismWe were not informed nor were we aware that they subcontract our services to Most Valuable MoversThis experience has been a nightmareThe movers arrived to our apartment on 2/four hours lateImmediately upon arrival our initial agreed on price ($1572.96) increased $My husband agreed to pay due to adding some additional items to the list--they insisted to be paid in cashWe were then informed that our delivery should arrive in [redacted] (where I was waiting) in 2-daysWe never received an update on the delivery--even after it was lateMy husband had to call both companies numerous times just to receive a run aroundIt was until I called the offices and left messages threatening to file police complaint for stolen items that they decided to respond stating we can expect our belongings in hoursON 3/3/t

I hired a broker, unbeknownst to me, and they hired Most Valuable Movers, to move my elderly, veteran parents belongings from *** to [redacted]   MVM picked up their possessions on June 10, days later, still no delivery Dozens of calls, texts, emails and lies, but no belongings Apparently their possessions are still sitting in a warehouse in Linden, New Jersey A lot of excuses, and lies, but no hope of receiving their things

I have been trying to contact them about my stuff the have in stroage and it seems as tho the number has changedOr they are hiding from answering my phone callsI have a lot if personal stuff and they are not reachableHow do I get my stuff from them

This company was contracted to deliver my furniture to my home by April 5th of 2017, we also instructed the company that it needed to be a weekend delivery or after pm on a weekdayThe driver called me this morning and told me that if I wasnt there in the am when he was that they would be dropping my stuff off at a storage unit and would charge me per day and per foot until it was deliveredSince they are already over a week later, I find this unnacceptable

I filed a claim (ID # [redacted] for the loss and damage of my household goods with the third party company that Most Valuable Movers Inchired to determine the settlement amountPer the service agreement between that third party company and the carrier Most Valuable Movers Inc., the carrier must pay the settlement within days of receipt of the signed release form, which specifies a settlement of $owed to me for loss, damage, delay and/or overchargeThe signed release form was sent to Most Valuable Movers Incon 05/11/17; therefore, I should've received a payment check for the aforementioned settlement amount from Most Valuable Movers Incno later than 06/25/However, it's been almost four months after the deadline for receiving my settlement check from Most Valuable Movers Inc., but I haven't received such check from the carrier I've contacted Most Valuable Movers Incby email various times and also numerous times by phone regarding this issue; when I've called the

Stole a gold ring from my deceased father in law from my jewelry box, stole my son's huge Lego collection, family photos, wall pictures, electric lawn mower battery, broke a tool chest, scratched up my dining room floors moving furniture with no pads, delivered the wrong bed frame with our parts of the frame missing, missing TV and wii cables, missing screws to put furniture back together, missing shop tools, damaged all the wooden furniture and the list goes onTook $for the move and threatened they were not going to pick up all our stuffOriginal quote was We ended up with different loads on different trucks with days in between and unmarked boxesCash only for payment, non existing customers service

I contracted them to move me from Michigan to [redacted] **, after arriving weeks later than promised, and giving me the run around, two movers finally arrive, one barely spoke English and the other no English, they damaged my furniture, and broke things, I filed a claim and signed a settlement letter after they tormented me and gave me the run around until my blood pressure was sky high That was done on 5/and after all this time I called several times and emailed and still no check They no longer answer the phone and I left many voicemail's My move was initiated on Feb of Please help as this business is simply not doing the right thing, and I want nothing more to do with them, I get angry and frustrated each time I recall what they did Thank you, [redacted]

My household goods were picked up from my daughter's apartment in July and placed in storage at Most Valuable Movers, (MVM) [redacted] US DOT: [redacted] The last six months I've had problems trying to contact personnel at MVM to confirm receipt of my credit card authorizations forms to cover monthly storage charges I noticed in Dec that my request to charge my credit card were not processed I've sent numerous emails requesting status and have called their office over times In Jan Angela in the billing department took my call, and I asked her to verify they had my correct email address and question why my credit card was not charged Angela told me to re-forward my credit card authorization form to their new email address [redacted] I re-sent the form as requested and again noticed the billing office failed to charge my credit card for the monthly storage charges I spent hours on the phone trying to re

the moving company Most Valuable Movers took my belongings to a warehouse in New Jersey instead of delivering them to where I requestedThey don't answer their phone when they know who is callingThe only way to reach them is to call from a different line and when they answer they say they will call you back and then they don't and then proceed to not answer the phone againAfter terrible service I looked up this company which was subcontracted out by Tristate van linesOver people have been lied to by this company and yet they still are in businessOnce they pick up your belongings they take them and decide on their own terms when and how they will complete the shippingMost people that finally do receive their goods report major damage to their thingsIn my case my belongings were picked up days ago and now that I've left NY and arrived in my new state like every other customer I'm further away from having any control over what these people can do with my personal prope

I schedule a move through this company from West Virginia to [redacted] All items were present except for a TV worth over $The TV was present on the inventory list for both pickup and delivery but was not on the truck when the delivery came to [redacted] When I called the office to report this no one answeredIt has been hours and I still have not heard from either the moving company or the scheduling companyI would not recommend this company to anyone and I hope that people in the future do not even consider using this company

Most Valuable Movers was contracted as a third party moving company via [redacted] to move my bedroom furniture, and three boxes I was told that the company would pick up my furniture from Toledo, OH between am-noon, Monday, January 30, and deliver to [redacted] by Wednesday, February The movers showed up Tuesday, January after pmWhen the movers arrived they began to assess me over $in additional fees that the broker [redacted] ) communicated would be included in the fee such as wrapping furniture and stair accessI was able to negotiate the additional fees from over $to $as long as I paid the mover in cashThroughout the process the movers kept asking to use my personal bathroom, and taking personal phone callsThe movers did not finish packing my apartment until close to pmIn addition, the movers denoted that my furniture would not be delivered until 1-business days, by Thursday, February 9, instead of the day

This company still has not delivered some of our propertyThey delivered our goods as part of a cross country move in September One item was missing, a piece of furniture, and it still has not been delivered after monthsIt has been located in their warehouse, but repeated calls have not helped to get it deliveredHalf the time I call there is no answerWhen I speak to someone, they always say it will be delivered in the next week or so, but that has been the promise since January

Sadly we didn't choose these movers but a moving broker set us up with Most Valuable MoversThey started lying to us basically after our furniture hit their warehouseThey kept telling us that ALL of our worldly possessions that we're going to be moved from Buffalo to LA would arrive in [redacted] in a "timely" fashionThey kept telling us our stuff had departed their warehouse in NJ and provided us with the driver's phone numberDays later, we get another call from MVM letting us know that there had been a driver changeLater we were able to piece together that our stuff had actually never left! Then came more lies about the stops to be made and then a truck that had allegedly broke down only to be told that it would be an additional week on top of the already weeks!! We STILL do not have our stuff and have been sleeping on an air mattress in our apartment! They NEVER return phone calls and only send an occasional text full of lies!They prey on women and youth to pull their scams! I

We hired long distance movers, who in part hired most valuable moversThey picked up all of our possessions on June They stated they would be delivered between four and days to [redacted] where my wife had fallen and broken her hip and we are now moving into assisted livingIt is now June As far as they are telling us, all of our possessions are still sitting in New Jersey in a warehouse somewhereWe are getting no hope of delivery anytime soonThey continually lie to us every time we call So we have been on able to move into the assisted living that my wife requiresThis has made a health risk for usI am an 86-year-old veteran and my wife is years old with a broken hipThis company has done nothing but deceive us from the time they picked up my belongings we paid in full, and now feel we have no recourseThis is the worst company I've ever dealt with in my entire long life