I purchased, and then returned a jewelry item from Southwest EleganceThe owner Robert [redacted] , agreed to try to find a replacement Over many months, he made only a halfhearted attempt to find a replacementLater, in an e-mail he promised a refund if I would call him and give him a credit card to refund toHe has, over several months now, not replied to any e-mails,and does not answer his phoneWhen I asked the original credit card on the sale to get a refund from Southwest, he refused
I purchased, and then returned a jewelry item from Southwest EleganceThe owner Robert ***, agreed to try to find a replacement Over many months, he made only a halfhearted attempt to find a replacementLater, in an e-mail he promised a refund if I would call him and give him a credit card to refund toHe has, over several months now, not replied to any e-mails,and does not answer his phoneWhen I asked the original credit card on the sale to get a refund from Southwest, he refused
I purchased, and then returned a jewelry item from Southwest EleganceThe owner Robert [redacted] , agreed to try to find a replacement Over many months, he made only a halfhearted attempt to find a replacementLater, in an e-mail he promised a refund if I would call him and give him a credit card to refund toHe has, over several months now, not replied to any e-mails,and does not answer his phoneWhen I asked the original credit card on the sale to get a refund from Southwest, he refused
I purchased, and then returned a jewelry item from Southwest EleganceThe owner Robert ***, agreed to try to find a replacement Over many months, he made only a halfhearted attempt to find a replacementLater, in an e-mail he promised a refund if I would call him and give him a credit card to refund toHe has, over several months now, not replied to any e-mails,and does not answer his phoneWhen I asked the original credit card on the sale to get a refund from Southwest, he refused