Motoprimo South, LLC

I had a customer concern regarding a purchaseI was blown off by sales and phone calls not returned Spoke to manager Phill and problem was not resolved, He was rude and condescending My problem is still not resolved

Initial Business Response / [redacted] (1000, 8, 2015/02/03) */ During this promotion, there was a outside company other than triumph handling the transactionsCurrently we are working with triumph to get resolved and get the items owedyes we as company failed to follow up, and has been addressedThe issue with the riders training the consumer is owed the 140.00, that will be processed this week and mailed to consumerAll hands are on deck to get the accyowed to comnsumer

The Staff at Motoprimo are outstanding The Parts Team specifically They go out of their way to help me when I visit in person, when I call or when I text I highly recommend Motoprimo!
GT

Initial Business Response /* (1000, 8, 2015/02/03) */
During this promotion, there was a outside company other than triumph handling the transactionsCurrently we are working with triumph to get resolved and get the items owedyes we as company failed to follow up, and has been addressed
The issue with the riders training the consumer is owed the 140.00, that will be processed this week and mailed to consumerAll hands are on deck to get the accyowed to comnsumer

I had a customer concern regarding a purchase. I was blown off by sales and phone calls not returned. Spoke to manager Phill and problem was not resolved, He was rude and condescending.
My problem is still not resolved.

Initial Business Response /* (1000, 8, 2015/02/03) */
During this promotion, there was a outside company other than triumph handling the transactions. Currently we are working with triumph to get resolved and get the items owed. yes we as company failed to follow up, and has been addressed. The...

issue with the riders training the consumer is owed the 140.00, that will be processed this week and mailed to consumer. All hands are on deck to get the accy. owed to comnsumer.

Hi, My name is Craig [redacted] General Manager at Motoprimo. I have read the complaint, and standard practice in any motor vehicle dealership is an appraisal process prior to purchase. The amount stated when a person calls is the low to high trade/purchase value, based on good condition or better. I...

have attached a couple of photos and clearly the vehicle has incurred some damage somehow. Based on conversation when you called and ask the value of something, the damage was not disclosed. The person in charge of purchasing gave you an offer and you have the right to not accept. I was also informed you were not going to accept, and at some point changed your mind. What I offer and suggest iis you bring the 500.00 check back, we will give the vehicle and title back. That would be the best interest of both parties. You can contact me or Dan [redacted] at ###-###-####, thanks Craig