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Motors 88

550 County Road D W Ste 3, New Brighton, Minnesota, United States, 55112-3517

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Motors 88 Reviews (%countItem)

SCAM ARTISTS!!!! DO NOT BUY FROM HERE!!!!

SCAM ARTISTS!!!! DO NOT BUY FROM HERE!!!!

The mini Cooper was found in Montrose MN and financed by Judd O'***. It was listed at $6,000 I offered $5500 /accepted and I put $500 down leaving $5000 to be financed. I chose a GAP Addendum for $479 and a good Standard Warranty for $1719 making the total financed at $5000 + $479 +$1719 = $7198. Tag & Title Fee $105.75 + Dir Srv Fee $100.00 + Sales Tax $396.68 = $5602.43 $5602.43 + $479 GAP Addendum + $1719 Gold Star Extended Warranty (36 months/50,000 miles). Mr O'*** told me "I have nothing to worry about Car is warranted/covered.
$5602.43 + $479 + $1719 = $7800.43. According to the "Buyers Order" the Tiotal balance due is $8095.43 a difference of $295.

I now have 3300 miles on the mini Cooper (Vin: WMWMF3C56ATZ62079 Purchased 08/16/2018). On 10/02/2018 thermostat was replaced $535 at Wa-Co repair reimbursement denied. On 12/12/2018 vehicle was taken to euroTECH, running rough with a knock. EuruTECH removed and replaced Timing Chain for $2769.13 reimbursement denied. So $535 + $2769.13 = $3404 in four months and 122898-120196=2702 miles on a vehicle that I was suppose to have coverage on

A difference on "Buyers Order of $295 and I have spent on repairs, on a vehicle that I was told " it's covered U have nothing to worry about"

Motors 88 Incorporated Response time Jan 15, 2019

In response to the Mini Cooper.

The purchase of the 2010 Mini Cooper had been sold with mechanical breakdown coverage. This coverage protects mechanical componentry from failure. The said issue of the knock was explained to myself, by Eurotech Auto Service, that a plastic covering shattered and broke off in the engine. This piece caused the mechanical breakdown, yet the plastic is not considered a "mechanical" part. I personally sought to this matter and talked with Gold Standard personally. They explained to me this is a component is on the eclusions and cannot be covered.

Moving forward to the thermostat repair. I spoke to WaCo repair numerous times about this repair. I also got the service contract company to approve this claim had it been done in a timely matter. I instructed ***, as well as WaCo, to resend the claim to Gold Standard with the correct verbiage for repair. Gold Standard had been waiting for the new claim, and it never got sent. Fast forward 4 weeks, and it was rebrought to my attention that the claim was still not paid. After contacting Gold Standard, WaCo had still not sent the claim.

The sales price in question is what the vehicle was purchased for. If there is a discrepancy, we will see to it that it will be fixed.

Motors 88 is not responsible for any of these repairs or reimbursements from mechanical repair shops. The vehicle was sold as-is, the vehicle is her responsibility in this matter. I will be more than happy to try to get the thermostat covered again.

Throughout this whole process, I have assisted the customer to the best of my ability. I have kept up communication when it came to repairs, cancellations, or questions.

Customer Response time Jan 25, 2019

I am rejecting this response because:We have not been afforded the time if day, until toady. January 24, 2019. We have come to a resolution. Judd ll issue *** M. ***, $295. to. a mistake on the purchase price of 2010 mini cooper .Vin # WMMMF3C56ATZ62079. Also,the cooper has had the. Thermostat replaced October 2, 2018 $535 and December 12, 2018 replacement of Timing Chain for $ 2,769.13. Both repairs attempt for reimbursements were denied .owned the "minicomputer from Auk 16, 2018 thru December 12, 2018 and put $ 2,700 + in repairs without any reimbursement provided, everything. DENIED. I will provide documentation to officially end the policy entirely, authorizing Judd. O' ***onn. to postal. $1,719 against loan # ***. Provided both check for $295 issued. to *** M *** and $1,719. Applied. to the loan # *** . Respectfully *** .M .*** .01/24/2019

The mini Cooper was found in Montrose MN and financed by Judd O'***. It was listed at $6,000 I offered $5500 /accepted and I put $500 down leaving $5000 to be financed. I chose a GAP Addendum for $479 and a good Standard Warranty for $1719 making the total financed at $5000 + $479 +$1719 = $7198. Tag & Title Fee $105.75 + Dir Srv Fee $100.00 + Sales Tax $396.68 = $5602.43 $5602.43 + $479 GAP Addendum + $1719 Gold Star Extended Warranty (36 months/50,000 miles). Mr O'*** told me "I have nothing to worry about Car is warranted/covered.
$5602.43 + $479 + $1719 = $7800.43. According to the "Buyers Order" the Tiotal balance due is $8095.43 a difference of $295.

I now have 3300 miles on the mini Cooper (Vin: WMWMF3C56ATZ62079 Purchased 08/16/2018). On 10/02/2018 thermostat was replaced $535 at Wa-Co repair reimbursement denied. On 12/12/2018 vehicle was taken to euroTECH, running rough with a knock. EuruTECH removed and replaced Timing Chain for $2769.13 reimbursement denied. So $535 + $2769.13 = $3404 in four months and 122898-120196=2702 miles on a vehicle that I was suppose to have coverage on

A difference on "Buyers Order of $295 and I have spent on repairs, on a vehicle that I was told " it's covered U have nothing to worry about"

Motors 88 Response time Jan 15, 2019

In response to the Mini Cooper.

The purchase of the 2010 Mini Cooper had been sold with mechanical breakdown coverage. This coverage protects mechanical componentry from failure. The said issue of the knock was explained to myself, by Eurotech Auto Service, that a plastic covering shattered and broke off in the engine. This piece caused the mechanical breakdown, yet the plastic is not considered a "mechanical" part. I personally sought to this matter and talked with Gold Standard personally. They explained to me this is a component is on the eclusions and cannot be covered.

Moving forward to the thermostat repair. I spoke to WaCo repair numerous times about this repair. I also got the service contract company to approve this claim had it been done in a timely matter. I instructed ***, as well as WaCo, to resend the claim to Gold Standard with the correct verbiage for repair. Gold Standard had been waiting for the new claim, and it never got sent. Fast forward 4 weeks, and it was rebrought to my attention that the claim was still not paid. After contacting Gold Standard, WaCo had still not sent the claim.

The sales price in question is what the vehicle was purchased for. If there is a discrepancy, we will see to it that it will be fixed.

Motors 88 is not responsible for any of these repairs or reimbursements from mechanical repair shops. The vehicle was sold as-is, the vehicle is her responsibility in this matter. I will be more than happy to try to get the thermostat covered again.

Throughout this whole process, I have assisted the customer to the best of my ability. I have kept up communication when it came to repairs, cancellations, or questions.

Customer Response time Jan 25, 2019

I am rejecting this response because:We have not been afforded the time if day, until toady. January 24, 2019. We have come to a resolution. Judd ll issue *** M. ***, $295. to. a mistake on the purchase price of 2010 mini cooper .Vin # WMMMF3C56ATZ62079. Also,the cooper has had the. Thermostat replaced October 2, 2018 $535 and December 12, 2018 replacement of Timing Chain for $ 2,769.13. Both repairs attempt for reimbursements were denied .owned the "minicomputer from Auk 16, 2018 thru December 12, 2018 and put $ 2,700 + in repairs without any reimbursement provided, everything. DENIED. I will provide documentation to officially end the policy entirely, authorizing Judd. O' ***onn. to postal. $1,719 against loan # ***. Provided both check for $295 issued. to *** M *** and $1,719. Applied. to the loan # *** . Respectfully *** .M .*** .01/24/2019

On August 25, 2017 I bought a vehicle [2012 Infinity FX35 VIN#***] that was shown to me by a Motor 88 agent over the internet. I expressed interest in the vehicle and the agent, Prince *** informed me that the vehicle would be fully inspected and transported to Minnesota from Florida. Prince *** recommended me to Motor 88 for financing purposes. I was informed by another Motor 88 agent Judd *** that the vehicle was still under manufacturer’s warranty due to the low millage (53820). I agree to purchase the vehicle without extended warranty because I was guaranteed the manufacturer's warranty was still in effect. The vehicle was purchased for a full purchased priced of $23795.00.The vehicle eventually arrived in Minnesota on September 22, 2017. When I went to take delivery of the vehicle the warning light in the vehicle was on and the front passenger side seat belt was not operational. When I complained to the agent Mr. Prince *** he informed me that the manufacturer’s warranty would cover all repairs. I took the vehicle to the infinity dealership in Golden Valley Minnesota and there I was informed that the vehicle had been involved in an accident and sustained significant damage therefore the warranty was no longer effective. At this time I have contacted Motor 88 about these issues and informed them that I was misled and therefore I am not linger interested in the vehicle.During the purchase process I was not informed about the damage to the vehicle and that the air bag had been deployed in a previous crash. At this time this vehicle is with the dealer Motor 88 and they are making arrangements to have the repairs made however I am contacting the Revdex.com because this in my opinion is very bad business practice. And I hope that the Revdex.com can help me to recover the full purchase price of this vehicle.

Motors 88 Incorporated Response

Revdex.com reached Patrick *** by phone -- provided business response.

Mr *** indicates that in addition to communication with Mr ***, he has heard from Mr ***'s lender on this transaction -- had to explain to the lender that this vehicle does not, in fact, have a branded / salvage title, as Mr *** has suggested.

He says when Mr *** contacted Motors 88 about vehicle repairs not covered under warranty, the dealer expressed willingness to have the vehicle looked at and participate in repairs in some way. Mr *** dropped the vehicle off at Motors 88, which then had it towed to a local Infiniti dealer for inspection / diagnosis.

Mr *** then contacted the lender, saying that the vehicle had an overheating problem, and he didn't want it anymore -- stopped making payments.

Mr *** feels the customer is not open to any resolution short of a full refund (unwinding the deal), and is not acting in good faith by cutting off communication and walking away from the vehicle.

He says Motors 88 is still open to participating in the repair process, but cannot move forward until Mr *** contacts him to discuss the situation and potential resolutions.

Mr *** invites Mr *** to contact him directly () to discuss further.

Customer Response

I am rejecting this response because: Motor 88 was not transparent from the onset. Motor 88 hid from me information about the car and endangered the life of my entire family. I was told by motor 88 agent Prince *** that the vehicle which I viewed with him over the internet was going have a full inspection performed prior to me receiving the vehicle. And that there were no mechanical or bodily damage to the vehicle. Motor 88 indicated that the warranty was still good on the vehicle and the infiniti dealership would perform all repairs on the vehicle. I signed the contract for the vehicle at Motor 88 with the guarantee that the vehicle had received full inspection and that the manufacturer's warranty was still active. I later found out that no inspection was done and the warranty was not enforceable because the vehicle was involved in a major accident.

Motor 88 currently have possession of this vehicle and I do not wish to reclaim ownership. I have also informed the lender that the vehicle was returned to Motor 88 and have stop making payments. Motor 88 does not do business in a fair and transparent manner and I am their latest victim. I am appealing to the Revdex.com to inform other consumers to be very careful when they engage in business with Motor 88.

I wish Motor 88 will refund the full amount for this vehicle to the lender. I do not wish to take possession of a vehicle that will endanger the lives of my family as the safety features on the vehicle are not operational because of prior accident.

On August 25, 2017 I bought a vehicle [2012 Infinity FX35 VIN#***] that was shown to me by a Motor 88 agent over the internet. I expressed interest in the vehicle and the agent, Prince *** informed me that the vehicle would be fully inspected and transported to Minnesota from Florida. Prince *** recommended me to Motor 88 for financing purposes. I was informed by another Motor 88 agent Judd *** that the vehicle was still under manufacturer’s warranty due to the low millage (53820). I agree to purchase the vehicle without extended warranty because I was guaranteed the manufacturer's warranty was still in effect. The vehicle was purchased for a full purchased priced of $23795.00.The vehicle eventually arrived in Minnesota on September 22, 2017. When I went to take delivery of the vehicle the warning light in the vehicle was on and the front passenger side seat belt was not operational. When I complained to the agent Mr. Prince *** he informed me that the manufacturer’s warranty would cover all repairs. I took the vehicle to the infinity dealership in Golden Valley Minnesota and there I was informed that the vehicle had been involved in an accident and sustained significant damage therefore the warranty was no longer effective. At this time I have contacted Motor 88 about these issues and informed them that I was misled and therefore I am not linger interested in the vehicle.During the purchase process I was not informed about the damage to the vehicle and that the air bag had been deployed in a previous crash. At this time this vehicle is with the dealer Motor 88 and they are making arrangements to have the repairs made however I am contacting the Revdex.com because this in my opinion is very bad business practice. And I hope that the Revdex.com can help me to recover the full purchase price of this vehicle.

Motors 88 Response

Revdex.com reached Patrick *** by phone -- provided business response.

Mr *** indicates that in addition to communication with Mr ***, he has heard from Mr ***'s lender on this transaction -- had to explain to the lender that this vehicle does not, in fact, have a branded / salvage title, as Mr *** has suggested.

He says when Mr *** contacted Motors 88 about vehicle repairs not covered under warranty, the dealer expressed willingness to have the vehicle looked at and participate in repairs in some way. Mr *** dropped the vehicle off at Motors 88, which then had it towed to a local Infiniti dealer for inspection / diagnosis.

Mr *** then contacted the lender, saying that the vehicle had an overheating problem, and he didn't want it anymore -- stopped making payments.

Mr *** feels the customer is not open to any resolution short of a full refund (unwinding the deal), and is not acting in good faith by cutting off communication and walking away from the vehicle.

He says Motors 88 is still open to participating in the repair process, but cannot move forward until Mr *** contacts him to discuss the situation and potential resolutions.

Mr *** invites Mr *** to contact him directly () to discuss further.

Customer Response

I am rejecting this response because: Motor 88 was not transparent from the onset. Motor 88 hid from me information about the car and endangered the life of my entire family. I was told by motor 88 agent Prince *** that the vehicle which I viewed with him over the internet was going have a full inspection performed prior to me receiving the vehicle. And that there were no mechanical or bodily damage to the vehicle. Motor 88 indicated that the warranty was still good on the vehicle and the infiniti dealership would perform all repairs on the vehicle. I signed the contract for the vehicle at Motor 88 with the guarantee that the vehicle had received full inspection and that the manufacturer's warranty was still active. I later found out that no inspection was done and the warranty was not enforceable because the vehicle was involved in a major accident.

Motor 88 currently have possession of this vehicle and I do not wish to reclaim ownership. I have also informed the lender that the vehicle was returned to Motor 88 and have stop making payments. Motor 88 does not do business in a fair and transparent manner and I am their latest victim. I am appealing to the Revdex.com to inform other consumers to be very careful when they engage in business with Motor 88.

I wish Motor 88 will refund the full amount for this vehicle to the lender. I do not wish to take possession of a vehicle that will endanger the lives of my family as the safety features on the vehicle are not operational because of prior accident.

On August 8, 2017 I submitted I request for a refund on my extended warranty and gap insurance that I needed to take out. Aprox. 4 months I had this coverage I let them no I refinanced my car with a better rate that they could not beat 3.5% and half of the prices for gap insurance . After I called back to check when I would be receiving it. Over 10 messages later with no cAll back I at all different time I finally reached someone only to find out they have no paperwork or anything that I submitted this . I refilled it with her and so all was good. Did to my first experience in called back to check on this and again no answer again several messages were left not one call back . Well a week went by still no call back with continue messages being soft. I finally left a message on Thursday August 24 I would be in to pick up my check I wednesdayaugest 30 2017. I had to take the day off to do this. I went in and to find out there was nothing submitted regarding this because I was told I didn't sign anything . This was the first I heard about this. After a very long time argue ing with them they said they would submit it the next day .well it is now October 25 and again I have been calling looking for when I will receive my refund and they will not return my calls . I have left an email as well. All I want to no is when I'm going to get my refund check and to make sure it was s actually submitted 10 weeks I believe is long enough and an answer to why they are not responding to my phone calls

Motors 88 Incorporated Response

Revdex.com received call from Ms *** -- said she was told on 11/8 that the check was in the mail, and has now received it (11/9).

Said may double-check to make sure the amount is correct (allowing for proration, etc.), but the matter appears to be resolved.

Customer Response

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

On August 8, 2017 I submitted I request for a refund on my extended warranty and gap insurance that I needed to take out. Aprox. 4 months I had this coverage I let them no I refinanced my car with a better rate that they could not beat 3.5% and half of the prices for gap insurance . After I called back to check when I would be receiving it. Over 10 messages later with no cAll back I at all different time I finally reached someone only to find out they have no paperwork or anything that I submitted this . I refilled it with her and so all was good. Did to my first experience in called back to check on this and again no answer again several messages were left not one call back . Well a week went by still no call back with continue messages being soft. I finally left a message on Thursday August 24 I would be in to pick up my check I wednesdayaugest 30 2017. I had to take the day off to do this. I went in and to find out there was nothing submitted regarding this because I was told I didn't sign anything . This was the first I heard about this. After a very long time argue ing with them they said they would submit it the next day .well it is now October 25 and again I have been calling looking for when I will receive my refund and they will not return my calls . I have left an email as well. All I want to no is when I'm going to get my refund check and to make sure it was s actually submitted 10 weeks I believe is long enough and an answer to why they are not responding to my phone calls

Motors 88 Response

Revdex.com received call from Ms *** -- said she was told on 11/8 that the check was in the mail, and has now received it (11/9).

Said may double-check to make sure the amount is correct (allowing for proration, etc.), but the matter appears to be resolved.

Customer Response

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

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Address: 550 County Road D W Ste 3, New Brighton, Minnesota, United States, 55112-3517

Phone:

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Fax:

+1 (612) 886-3844

Web:

firstsourcemn.com
www.motors88.com

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