MotoSport

Complaint ID # [redacted] Myself nor MotoSport received notification of this complaintMy response to this is below, please re-open this Complaint and update the record As the customer states, he ordered the incorrect tireWhen he contacted MotoSport for assistance we offered him every option available to help rectify the situationsFirst we provided a discounted Return label for him to use, the cost to him had he paid for the return of this item would have been well over 25$, we provided one to him at $We opened up a return authorization for him and indicated he could return the item and purchase the correct tire he needed Return authorization was set up on 6/4/– his initial contact date with MotoSport We informed [redacted] on June 6th that we would provide a discounted return label at – He refused this offer and became belligerent with our employees attempting to help himWe have all calls associated with his interactions recorded Prepaid return label was generated and provided to him based on his request on 6/20/ The return was received on 6/23/and credit was provided back to [redacted] We provided all options and allowed for the return without question