Motter's Collision Center Incorporated

We were dispatched by the PA State Police for an ACCIDENTDue to the driver error that caused the accident, he ran off the road and went up an embankmentAll damages that were sustained were a direct result of his accidentWe removed the bumper so that he could drive safely to his destination
Our company has been in the towing business for over years and we regularly train our employees to ensure the upmost professionalism and courtesy to our valued customers

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:there is the car up the embankmentThen the car after your tow truck driver was doneThe bumper was intact enough with only clips broken at the left side holding in one partThen the female tow tuck driver with clearly no experience forcefully ripped it offThen had the courage to say since I have no space to put the bumper she destroyed she would dispose of it if I went on ***, have a good review, and contacted her father telling her how great she did and deserves a raiseIf this is the way this business practices then so be itHowever it is a horrible practice, horrible customer service skills, and even worse skills when it comes to doing the job correctly.
Regards,
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