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Motter's Collision Center Incorporated

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Motter's Collision Center Incorporated Reviews (2)

We were dispatched by the PA State Police for an ACCIDENT. Due to the driver error that caused the accident, he ran off the road and went up an embankment. All damages that were sustained were a direct result of his accident. We removed the bumper so that he could drive safely to his destination....

Our company has been in the towing business for over 30 years and we regularly train our employees to ensure the upmost professionalism and courtesy to our valued customers.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:there is the car up the embankment. Then the car after your tow truck driver was done. The bumper was intact enough with only clips broken at the left side holding in one part. Then the female tow tuck driver with clearly no experience forcefully ripped it off. Then had the courage to say since I have no space to put the bumper she destroyed she would dispose of it if I went on [redacted], have a good review, and contacted her father telling her how great she did and deserves a raise. If this is the way this business practices then so be it. However it is a horrible practice, horrible customer service skills, and even worse skills when it comes to doing the job correctly. 
Regards,
[redacted]

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