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MOULTON BUILDERS, INC.

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MOULTON BUILDERS, INC. Reviews (3)

Review: Many of the townhomes in my community have suffered water infiltration at or around the doors and windows. 10 of the home owners hired a company to do a Moisture Survey to determine the extent of the damage caused to our homes. This survey was completed on January 2, 2013. The report was provided to Moulton and we asked Moulton to address all issues and recommendations listed in the report. No action has been taken by Moulton even though through their insurance company they promised to do inspections and further investigations. The attorney they claimed they engaged to investigate the issue said he did not represent Moulton.

The survey results indicated significant damage to our homes. At page five (5) of the report, it states that “inadequate installation of the cladding or flashing has led to prolonged water penetration to some walls of this home. It is extremely likely that portions of the sheathing at and below windows, doors, missing flashing locations and at the foundation/framing areas have deteriorated. Some internal structural deterioration is also possible.” Further, at page five (5), the report states that “the windows have not been caulked and this is important to help keep bulk water out of the system. The stucco system however should not rely on caulk to keep the home dry. The only acceptable way is to rely on proper flashing and caulking of windows, fascia boards, rake boards and other details. During destructive testing of the elevated moisture areas the window flashing should be investigated. If the flashing is improperly applied it is recommended that all of the windows be opened proactively in order to properly correct the system and manage moisture.” The report states, at page five (5), that “no kickout flashing was installed. Kickout flashing is a special type of flashing located at roof/wall intersections that diverts rainwater away from the cladding and into the gutter. When installed properly, they provide excellent protection against the penetration of water into the building envelope. Several factors can lead to rainwater intrusion, but a missing kickout flashing, in particular, often results in concentrated areas of water accumulation and potentially severe damage to exterior walls. Water penetration into the cladding can occur with little or no visible evidence on the exterior.” Lastly, at page five (5) the report states that “further testing can be performed by removing portions of the cladding in areas of likely deterioration. This will serve to confirm the number and types of water resistant barrier papers used, the flashing methods, as well as the extent of any damage. Repairs should include retro-fitting of proper kickout flashing, window and door flashing, sealing at all fenestrations as well as foundation/framing intersections. If the damage found on any one wall is too extensive, that particular entire wall should be stripped entirely and re-clad to industry standards. It is recommended that these areas undergo further review and a remediation plan set in place.'Desired Settlement: I want Moulton to address all issues and recommendations listed in the report

Business

Response:

Ref: Complaint 6-28-13 ID [redacted]

The principals in this company have been out of the country for several weeks visiting family. Your two letters dated 7-2-13 and 7-12-13 regarding the above are only just being read. Since you wanted a response within 10 days from the last letter, I am writing to say that we will look into the matter.

Sincerely, [redacted] Moulton

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:

Review: Moulton built our home. They did not follow proper protocol when installing the stucco. We, along with several of our neighbors, participated in a moisture study to check the integrity of the stucco. The study came back with concerning results that we have shared with Moulton. They have ignored our results, and requests for repair.

The final four homes in our development have recently been completed, and were built with the proper protocol for the stucco. It is a clear difference in our homes.

On top of this issue we have waited for three years for two dead trees to be replaced. The trees died during our first year of ownership, and we are still waiting for replacements.Desired Settlement: We would like our stucco to be repaired and brought to proper protocol at their cost to prevent further deterioration in our home, as it was not installed properly in the first place.

We would also like our trees replaced with trees of our choosing, since we have waited for so long for replacments.

Review: Many of the townhomes in my community have suffered water infiltration at or around the doors and windows. 10 of the home owners hired a company to do a Moisture Survey to determine the extent of the damage caused to our homes. This survey was completed on January 2, 2013. The report was provided to Moulton and we asked Moulton to address all issues and recommendations listed in the report.

No action has been taken by Moulton even though through their insurance company they promised to do inspections and further investigations. The attorney they claimed they engaged to investigate the issue said he did not represent Moulton.

The survey results indicated significant damage to our homes. At page five (5) of the report, it states that “inadequate installation of the cladding or flashing has led to prolonged water penetration to some walls of this home. It is extremely likely that portions of the sheathing at and below windows, doors, missing flashing locations and at the foundation/framing areas have deteriorated. Some internal structural deterioration is also possible.”

Further, at page five (5), the report states that “the windows have not been caulked and this is important to help keep bulk water out of the system. The stucco system however should not rely on caulk to keep the home dry. The only acceptable way is to rely on proper flashing and caulking of windows, fascia boards, rake boards and other details. During destructive testing of the elevated moisture areas the window flashing should be investigated. If the flashing is improperly applied it is recommended that all of the windows be opened proactively in order to properly correct the system and manage moisture.”

The report states, at page five (5), that “no kickout flashing was installed. Kickout flashing is a special type of flashing located at roof/wall intersections that diverts rainwater away from the cladding and into the gutter. When installed properly, they provide excellent protection against the penetration of water into the building envelope. Several factors can lead to rainwater intrusion, but a missing kickout flashing, in particular, often results in concentrated areas of water accumulation and potentially severe damage to exterior walls. Water penetration into the cladding can occur with little or no visible evidence on the exterior.”

Lastly, at page five (5) the report states that “further testing can be performed by removing portions of the cladding in areas of likely deterioration. This will serve to confirm the number and types of water resistant barrier papers used, the flashing methods, as well as the extent of any damage. Repairs should include retro-fitting of proper kickout flashing, window and door flashing, sealing at all fenestrations as well as foundation/framing intersections. If the damage found on any one wall is too extensive, that particular entire wall should be stripped entirely and re-clad to industry standards. It is recommended that these areas undergo further review and a remediation plan set in place.'

I want Moulton to address all issues and recommendations listed in the report sent to them at no cost to homeownersDesired Settlement: My desired outcome is for Moulton to follow-up on previous statements, complete appropriate inspections and, as necessary, complete repairs.

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Description: Home Builders

Address: 301 NORTH BROAD STREET, Lansdale, Pennsylvania, United States, 19446

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